Toys R Us Announces Big Plans For Omni-Channel Growth

At the end of March, international leading toy retailer, Toys R Us announced considerable changes to take place as an ongoing effort to boost company performance and promote growth in sales. The new plans initiated falls under the company’s “Tru Transformation” strategy—designed to enhance the multi-channel customer experience, increase online and in-store sales, expand and improve stores internationally, and pinpoint cost saving opportunities.

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RETAIL INDUSTRY RESEARCH

Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing Tech Spending 2015: The Any-Channel Revolution Takes Shape Tier 1 Best Practices On An SMR Budget
Omni-Channel Supply Chain Tech Spending 2015 SMR Supplement
Consumer expectations of a seamless omni-channel experience are reinventing the supply chain. In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel. New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers.

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RETAIL GUEST EXPERT SERIES

  • Why You Need A Second Source For Mobile Power
    Why You Need A Second Source For Mobile Power

    Just when you thought batteries and chargers weren’t sexy. Retailers don’t tend to think about batteries until it’s too late. Talk to anyone inside the enterprise who’s experienced a productivity stand-still due to a powerless mobile device, and you’ll quickly understand the need for a second source for mobile power. Yet, some retailers are concerned about voiding warranties. GTS’ Kadie Barrington talks to Erin Harris about why a second source provider for mobile power is absolutely critical to your business.

  • 4 Ways Retailers Can Leverage Big Data And Edge Analytics For Success
    4 Ways Retailers Can Leverage Big Data And Edge Analytics For Success

    Leading retailers are leveraging Big Data and edge analytics to improve customer experience and operational efficiency, while increasing sales. A tremendous volume of data can be generated every second in the retail industry, much of it from traditional sources such as transaction logs and inventory scans, as well as new sources of sensor data such as cameras in parking lots, sensors on shopping carts, beacons throughout the store, the retailer’s in-store Wi-Fi network, apps on consumers’ mobile phones and more.

  • Why Consumers’ Reshaped Shopping Journeys Require A ‘Back To Basics’ Retail Strategy
    Why Consumers’ Reshaped Shopping Journeys Require A ‘Back To Basics’ Retail Strategy

    It’s no overstatement to say that the roadmap of consumers’ shopping journeys has shifted radically in recent years – and that these journeys continue to change shape as new personal technologies and apps, accompanied by an avalanche of data, are adopted by shoppers worldwide. To take just one example, Oracle’s research reveals that when faced with an out-of-stock situation, 92% of consumers will not wait for a desired product to come into stock. Instead they will find an alternate source for purchase, including buying the item directly from the brand manufacturer.

  • Struggling To Keep Pace: Are Your Online Channels Pulling Ahead Of Your Stores In The Pricing Race?
    Struggling To Keep Pace: Are Your Online Channels Pulling Ahead Of Your Stores In The Pricing Race?

    It’s a new year, but retailers seem to be running the same race they were in 2014 and searching for a finish line that always seems beyond their reach. Retailers are well aware of the challenges of “getting the price right” and strategically managing pricing in all of their retail channels, but in 2014, consumers and media alike became consumed with the notions of “consumer price transparency” and “competitive price intelligence” that put retailers pricing tactics under a strong microscope.

  • Make Sure It’s Only The Sleigh Bells Ringing This Christmas
    Make Sure It’s Only The Sleigh Bells Ringing This Christmas

    U.S. consumers are expected to spend more this holiday season, according to Accenture’s Annual Holiday Shopping Survey. At the same time, shoplifting traditionally is highest during this time period. It is therefore vital that retailers protect themselves against increased cases of theft, while ensuring the customer base has an enjoyable shopping experience without the inconvenience of false alarms.

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FEATURED CONTENT

  • 2015 Easter Holiday Promotions Analysis

    Now that the holiday weekend has come to a close, it’s time to examine some of the promotions that retailers ran during and before the Easter holiday.

  • Connectivity: Changing The Brick & Mortar To Click & Mortar

    With the right merchandising, retailers succeed in engaging with consumers and inspiring them to buy more products. Merchandising can range from custom signage or corrugated displays to interactive kiosks – the right one for you is dependent on your company’s needs.

  • Eight Things Retailers Need To Know About EMV In The US

    If you’ve received a new card from your bank in the last six months, it’s likely an EMV card with a chip.  Banks are issuing EMV cards, and retailers are installing EMV-capable terminals to accept those EMV cards.  Both are working toward the October 2015 deadline whereby the liability shift occurs.  Today, when a counterfeit card is used in a store, the bank takes the loss.  But after the liability shift, if the bank has issued an EMV card, but the retailer has not upgraded to an EMV terminal, then the retailer takes the loss resulting from counterfeit cards.

  • A New Outlook For The Retail CMO

    The omni-channel migration within retail has had far-reaching implications. Consumers demand to shop when, where and how they want, while expecting a consistent experience across channels. This has not only impacted sales models but marketing strategies as well.

  • Track/Trace Solutions For the Logistics Supply Chain

    Consumer satisfaction with the quality of your products is clearly important, but the service you provide before and after the sale is equally important to any business, but often overlooked as benefiting the bottom line. However, providing efficient tracking and tracing of shipped products enhances customer loyalty and your company image. Obviously, satisfied customers are a company’s greatest asset.

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    Celerant Technology Corporation

    Celerant Technology, a privately held Corporation, develops in-house and provides high-quality, advanced retail management software systems to retail organizations.

  • Retalon
    Retalon

    Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Aerohive Networks
    Aerohive Networks

    Aerohive NetworksAerohive Networks helps simplify networking for retail organizations by reducing the cost and complexity of distributed deployments with cloud-enabled Wi-Fi and routing solutions. Aerohive's award-winning cooperative control architecture, public or private cloud platform, and easy-to-deploy routing and VPN solutions eliminate costly hardware appliances and single points of failure, while delivering business-critical wired and wireless networks with granular security and policy enforcement and the ability to start small and expand without limitations.

  • HughesOn
    HughesOn

    Need application priority with rock solid security? HughesON Performance Optimization™ and HughesON Managed Security™ deliver.

  • Empower Software Solutions
    Empower Software Solutions

    Empower Software Solutions provides innovative HR and workforce solutions for thousands of organizations, from small and medium businesses to some of the world’s largest retailers, manufacturers, and financial services companies.  With integrated solution suites featuring payroll and HR management, tax software and outsourcing, workforce management, and talent management, Empower Software provides the most flexible solutions and superior technology, backed by the industry’s best service. Whether cloud-based or on-premise, via laptop or mobile device, Empower helps organizations achieve their people-powered objectives by creating a passionate, energized workforce.

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FROM THE EDITOR'S DESK

The Three I’s Of A Healthy LP/IT Relationship

Over the years, we’ve written extensively about the value of a collaborative relationship between retail loss prevention and information technology professionals. Once upon a time, this relationship was little more than a necessary and often begrudging one.

Apple To Customers: Stay Out Of Stores On Launch Day?

A “leaked” memo from Apple Retail Chief Angela Ahrendts to Apple store associates made the rounds this week, inciting all sorts of speculation among retail, tech, and business analysts. The memo, first reported by Business Insider on April 7, included this little snippet from Ahrendts, which sent press and pundits into a tizzy.

Vanilla Is The New Black

Oracle Industry Connect 2015 wrapped recently, and best-of-breed retailers and brands including Nordstrom, ULTA Beauty, Adidas, Lilly Pulitzer, Gap, Charming Charlie, and more presented their paths to omni-channel, or as Mike Webster, senior VP and GM retail and hospitality, put it “evolved omni-channel, as it blends digital and physical, because ‘it’s all retailing.’”

Facebook Continues Its Full-Court Press Into Retail

The news coming out of Facebook’s F8 Developer’s Conference last week could have big implications for retailers. The company made some bold announcements regarding its Messenger Platform—including integration with e-commerce sites to facilitate customer service, order verification and receipts, order modification, shipping status, and returns.

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ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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FEATURED PRODUCTS

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    Compliance Networks Retail Compliance Management Solution

    Compliance Networks' retail Compliance Management Solution (rCMS) provides unprecedented visibility into retail supply chain operations.

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    Dayforce HCM

    Dayforce Workforce Management delivers critical advantages for employees, managers and administrators. Improve workforce performance, reduce labor cost and align your workforce with your corporate goals.

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    Maximus Terminal

    Maximus — the state-of-the-art internet appliance that removes limitations through use of wide-open standards.

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    Inter-Store Inventory & Assortment Balancing

    The Right Product at the Right Store at the Right Time.

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    Perfect Pick

    Perfect Pick was Engineered to Simplify Order Fulfillment Technology. Perfect Pick is truly unique. Perfect Pick’s “one touch” design is based on a single automated component – the iBOT. Perfect Pick does not require lifts, conveyors, or multiple transfer points, which add complexity to the system. By eliminating these additional touch points and by streamlining the picking process, Perfect Pick increases throughput and results in a more reliable and cost effective system.

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    SATO GY412 Printer

    A direct thermal printer that simultaneously prints on both sides of a label; the printer has 2 thermal print heads. The thermal label media is coated on both sides using thermal technology.

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