Mobile POS Growth: Steady, But Not Staggering

Epson’s front-row seat to mobile deployment indicates steady adoption, with a coming boost from the proliferation of cloud applications.

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THE CURRENT ISSUE

  • A Year’s Worth Of Sales In 3 Months
    A Year’s Worth Of Sales In 3 Months

    Think Christmas is important to your business? It’s almost everything to Cherry Hill Photo. Here’s how a unique retailer ensures it captures every sale.

  • Identifying New DC Operations
    Identifying New DC Operations

    Omni-channel consumer demand has pushed the connection between shoppers and goods deeper into the supply chain, creating fundamental shifts in DC operations.

  • BCBG Enhances Its Omni-Channel Strategy
    BCBG Enhances Its Omni-Channel Strategy

    Here’s how a leading fashion retailer relies on a cloud-based enterprise commerce solution to improve the in-store experience and drive its overall omni-channel strategy.

  • Preparing For The Extended Peak Season
    Preparing For The Extended Peak Season

    For retailers, the competitive holiday season starts a little earlier every year. Here’s what Hallmark Business Connections is doing to prepare its retail communities.

  • Ulta Beauty’s Quest For The Ultimate Omni-Channel Experience
    Ulta Beauty’s Quest For The Ultimate Omni-Channel Experience

    Almost two years after an intensive e-commerce upgrade, Ulta Beauty is making steady progress toward its goal of reaching 10% of total sales via the Internet — a major milestone in the cosmetics segment.

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RETAIL INDUSTRY RESEARCH

Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing Tech Spending 2015: The Any-Channel Revolution Takes Shape
Omni-Channel Retail Supplement Omni-Channel Supply Chain Tech Spending 2015
Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform. Consumer expectations of a seamless omni-channel experience are reinventing the supply chain. In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.

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RETAIL GUEST EXPERT SERIES

  • Building The Omni-Channel Roadmap: 3 Critical Steps
    Building The Omni-Channel Roadmap: 3 Critical Steps

    October’s mandated EMV roll-out raises critical questions about how far to go with POS upgrades. The easiest approach is a one-and-done patch migration – but focusing only on POS could be a huge mistake.

  • The Missing Link In Omni-Channel Fulfillment: Mobile Work Execution
    The Missing Link In Omni-Channel Fulfillment: Mobile Work Execution

    For success in omni-channel retailers have to deliver the right product at the right time, through multiple channels, at the best possible cost. This places all-new demands on stores as fulfillment and return points, and creates new pressures on distribution centers (DCs) to adapt their existing fulfillment and returns processes. Many retailers are meeting the challenge through manual work-arounds that are unsustainable. This three-part series will focus on how retailers can optimize and evolve manual processes, both in the DC and in-store, using Mobile Work Execution solutions.

  • How Clienteling Improves the In-Store Experience
    How Clienteling Improves the In-Store Experience

    Today’s customers expect retailers to be able to provide them with a highly personalized omnichannel shopping experience based on who they are and their shopping and buying habits and history.

  • Staying ACA Compliant With Workforce Management Systems
    Staying ACA Compliant With Workforce Management Systems

    Public healthcare reform has been among the major political debates of the past decade, and the U.S. government has taken recent steps to provide more coverage options for eligible Americans with the Affordable Care Act (ACA). For business leaders the current legislation outlined by the ACA has instituted health insurance requirements for workforces over a certain size, giving organizations additional rules to abide by in order to stay compliant and avoid fines.

  • Mobility, Compliance, And ROI: Getting The Most From Your WFM Solution
    Mobility, Compliance, And ROI: Getting The Most From Your WFM Solution

    Studies continue to show that positive employee engagement is a key factor in promoting sales growth, increased customer satisfaction, and reduced turnover. So why is it not a bigger priority for many companies?

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FEATURED CONTENT

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology, a privately held Corporation, develops in-house and provides high-quality, advanced retail management software systems to retail organizations.

  • UPS
    UPS

    UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. The company provides convenient, flexible solutions to help e-commerce customers enhance the online shopping experience.

  • Lucas Systems, Inc.
    Lucas Systems, Inc.

    Since 1998, Lucas Systems has been helping retail fulfillment centers improve hands-on processes and workflows without changing their WMS systems. DCs using Jennifer mobile applications average 36 percent gains in picking productivity.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • Empower Software Solutions
    Empower Software Solutions

    Empower Software Solutions provides innovative HR and workforce solutions for thousands of organizations, from small and medium businesses to some of the world’s largest retailers, manufacturers, and financial services companies.  With integrated solution suites featuring payroll and HR management, tax software and outsourcing, workforce management, and talent management, Empower Software provides the most flexible solutions and superior technology, backed by the industry’s best service. Whether cloud-based or on-premise, via laptop or mobile device, Empower helps organizations achieve their people-powered objectives by creating a passionate, energized workforce.

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

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FROM THE EDITOR'S DESK

Why SMRs Compete On Service

Why do SMRs compete on service? Because they have to. If you’re a small to midsize retailer, you probably can’t compete with the big boxes on product and price, but you can compete (and win) on service. Yet, service goes beyond the knowledgeable, friendly associate, a user-friendly e-commerce site, and call center known for its speedy problem solving capabilities. Immense amounts of valuable data are available to SMRs that can help them better understand their best customers and better understand why they’re unable to drive others to conversion.

Takeaways From NRF Protect 2015

Long Beach, CA was the sunny setting for this year’s NRF Protect 2015 Loss Prevention Conference & EXPO. Retail loss prevention and asset protection (AP) professionals gathered to learn about and combat today’s — and tomorrow’s — top security and safety concerns. From the significance of the Internet of Things (IoT) to cybercrime to return fraud to securing the supply chain, NRF Protect left no timely topic untouched.

Test, Measure, Repeat, Succeed—In Stores

When e-commerce really started to take off a few years back, it didn’t take cross-channel retailers long to realize the incredible value of the channel’s traceability. Behind the scenes, e-commerce site data—down to the click—was analyzed and scrutinized like a UFO at Area 51. Data scientists in lab coats crunched numbers and ran A/B tests under the watchful eyes of suit-clad executives, all unbeknownst to the customer. And thus, in a matter of months, the retail industry learned more about consumer demand patterns than it had in a hundred years.

Coming Soon: Innovative Retail Technologies

You’ve probably noticed that we’ve been covering innovation in retail extensively over the past several months. That’s by design, and we have you, our dedicated readers, to thank. You’re in the throes of experiencing the retail’s industry’s evolution, and so are we.

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ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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THE TOP 10 OF 2014

ISR Top 10 Of 2014

CURRENT RETAIL HEADLINES

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MULTIMEDIA

  • Incentive Comp In Retail: 5 Bottom-Line Benefits

    Among all the facets of retailing, employee motivation is one of the most important and manageable factors for success and profitability. A disgruntled sales associate is unlikely to connect well with customers. Retailers looking to increase wallet share and drive desired behavior such as increased cross sell/up sell opportunities, improved customer service and customer retention rely on incentive comp plans and strategies.

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RETAIL EVENTS

eTail East 2015

August 10 - 13, 2015
Boston, MA

Retail Delivery Connect

August 24 - 26, 2015
Miami, FL

Retail Delivery Connect

August 24 - 26, 2015
Miami, FL

2015 Mobile Payments Conference

August 31, 2015 - September 2, 2015
Chicago, IL

2015 Mobile Payments Conference

August 31, 2015 - September 2, 2015
Chicago, IL
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FEATURED PRODUCTS

  • PAYmate Terminal
    PAYmate Terminal

    PAYmate — Advanced, user-friendly time and attendance terminal, featuring Ethernet connectivity and power-over-Ethernet for improved workforce management.

  • Celerant Command Retail POS Software
    Celerant Command Retail POS Software Celerant Command Retail — POS Software is a real-time retail management system that manages all areas of a retail organization including point of sale, sales back office, inventory management, warehouse, distribution center, allocation, multichannel/e-commerce/kiosk, data mining, and more, in a single integrated system.
  • NetSuite Retail POS
    NetSuite Retail POS

    Today’s consumers move fluidly across shopping channels, from in-store to online over a laptop, mobile phone or tablet. And they want a consistent and relevant brand experience regardless of the channel. Yet the vast majority of transactions still take place in person, making the point of sale (POS) a vital piece of the customer experience.

  • Dayforce Human Resources
    Dayforce Human Resources

    Whether your biggest HR challenges are managing employee information or staying compliant with ever-changing employment law, you can rely on your partnership with Ceridian for human resources services, and software that will help you streamline HR processes and understand HR compliance.

  • Cloud Hosting Services
    Cloud Hosting Services

    Reduce your IT operating costs and simplify your server complexity, while gaining flexibility and agility through virtualization with EarthLink Cloud Hosting. Our Cloud Hosting service provides a user-friendly vCloud Director Portal that allows you to create custom Virtual Machines (VM) and on-demand applications. The EarthLink Cloud Architecture leverages highly available firewalls, multiple connectivity options and Storage Area Network (SAN) infrastructure to deliver highly redundant on-demand computing power.

  • Honeywell Data Collection Retailing Solutions
    Honeywell Data Collection Retailing Solutions

    Honeywell understands your retailing needs. By combining advanced imaging technology, like Adaptus 5.5, with powerful wireless communications and support services, our mobile computers; hand-held; hands-free; and bioptic scanners deliver everything you could ask for in a technology investment. These solutions can help you find new ways to increase your productivity, sales, and earnings.

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