ISR MAGAZINE AND FEATURED NEWS CONTENT

Tech Spending 2015: The Any-Channel Revolution Takes Shape

In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.

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THE CURRENT ISSUE

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RETAIL INDUSTRY RESEARCH

Tech Spending 2015: The Any-Channel Revolution Takes Shape Tier 1 Best Practices On An SMR Budget E-Commerce's Role In Omni-Channel Success
Tech Spending 2015 SMR Supplement E-Commerce's Role In Omni-Channel Success
In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel. New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers. An integral part of omni-channel success, e-commerce must undergo efficiency gains in fulfillment and synchronization with brick-and-mortar to improve the overall customer experience.

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RETAIL GUEST EXPERT SERIES

  • ‘Tis The Season For Smart Segmentation Of Holiday Shoppers
    ‘Tis The Season For Smart Segmentation Of Holiday Shoppers

    The most wonderful time of the year for the retail industry is right around the corner. Retailers may already have visions of sales and customers dancing in their heads, but right now the holiday shopping season isn’t on many consumers’ minds.

  • IT Directors, It's Time To Mobilize
    IT Directors, It's Time To Mobilize

    There was a time when retail IT work was more straightforward. A typical workday would involve regulating inventory, making sure point-of-sale (POS) systems were working, and ensuring that employees had dependable computer access. But times have changed - and so has IT. Today, nearly 60 percent of American adults own a smartphone, according to Pew Research.

  • 5 Ways To Amp Up Your Retail App With iOS 8
    5 Ways To Amp Up Your Retail App With iOS 8

    Apple isn't one to rest on its laurels, and with the recent launch of iOS 8, the company has unleashed several new features that make it easier to create compelling and high-performing retail apps. If you know how to take advantage of them, the new capabilities offer several opportunities for increasing user engagement and extending the app experience beyond the walls of the app itself. From highlighting new sharing options to increasing interactivity, here are five ways to use iOS 8 to drive greater performance with your retail app.

  • Bringing The UHD/4K Technology Hype From In-Home To Retail Market
    Bringing The UHD/4K Technology Hype From In-Home To Retail Market

    Discussion about Ultra High-Definition (UHD) displays and 4K (cinema-grade 4Kx2K chip set) projectors filled the conference room floor at InfoComm14 this year. Manufacturers and retailers alike wanted to know how UHD/4K technologies could improve sales and take their business to the next level.

  • How Retailers Can “Manage the Moment” This Holiday Season
    How Retailers Can “Manage the Moment” This Holiday Season

    The holiday season is the most profitable time of year for retailers, and from the time those first decorations go up until midnight New Year’s Eve, store managers are eager to make every moment count. Doing this successfully is a delicate balancing act, requiring an ability to adjust staffing, inventory, product placement, pricing and promotional strategies on a dime if needed. Statistics about last season’s traffic counts and sales are useful for corporate decision-makers, but won’t help address an unexpected surge of shoppers or an out-of-stock issue as it’s happening.

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FEATURED CONTENT

  • Customer Commerce: Turning Your ERP Inside Out

    Today’s consumers have never had more options for researching and purchasing products. Online sales and new digital channels provide virtually unlimited assortment, price transparency and visibility to the opinions and experiences of millions of shoppers around the world. Ubiquitous information on demand has raised consumer expectations of businesses.

  • EMV: What It Really Does For Retailers

    In the wake of the massive retail data breaches we’ve seen over the past 12 months, the organizations behind EMV (also known as Chip and PIN or smart cards) have become very vocal in promoting EMV’s ability to secure credit card data. Unfortunately, not everything we’re hearing about the technology is true.

  • What Will The Holidays Bring Retailers?

    Once again this holiday season has only 26 days between Black Friday and Christmas, last year had 25 days. Shoppers and retailers are preparing for the biggest shopping season of the year. This less than 4 week window has retailers scrambling to grab and retain the consumer’s attention (and pocketbook). They are doing this in a variety of ways. 

  • E-Commerce And The Back Office Working In Concert For Retail Success

    Dydacomp, EYEMAGINE, and Redstage explain what sets them apart from other Magento solution providers and how the e-commerce platform helps retailers engage with and excel in omni-channel retailing.

  • Jackie Andersen Joins Schneider-Electric, MultiSight

    Just recently, I had the opportunity to sit down with Jackie Andersen, director, retail strategic accounts at Schneider-Electric, MultiSight, to learn about her new role as well as MultiSight’s cloud-based, all-inclusive video service designed specifically for retailers. Here’s what she had to say about the cross-functional usage of video and how MultiSight helps retailers evolve at a pace that fits their business and budget.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Retalon
    Retalon

    Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.

  • CFI Group
    CFI Group

    CFI Group helps organizations across the private and public sector use voice of the customer insights to improve customer satisfaction, leading to increased loyalty, recommendations and financial results.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    ATS, an Amano company, is an innovative global provider of industrial time and attendance terminals for biometric and non-biometric workforce management requirements. The high quality, durable and user-friendly product line extends from entry-level time and attendance terminals to state-of-the-art programmable and best performing biometric workforce management and employee self-service systems. Visit www.accu-time.com.

  • EarthLink
    EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

FROM THE EDITOR'S DESK

  • Black Friday Basics: Workforce Matters Most
    Black Friday Basics: Workforce Matters Most

    CivicScience recently produced a holiday shopping report that segments consumers on when they will begin their holiday shopping. In the recent poll, CivicScience asked 9,229 consumers the following question: When it comes to shopping during the winter holidays, what best described you?

Bah Humbug Black Friday? Don’t Sweat It, But Be Ready To Ship

Regardless of the outcome of their Black Friday weekend promotions, cross-channel retailers have reason to hold out high hopes between now and Christmas day. Virtually every credible resource suggests that in 2014, we’ll see record growth in online holiday spending.

Minimizing LP Overhead In The Cloud

Many retailers consider investing in loss prevention technologies as akin to buying an insurance policy. It costs money to put it in place and maintain it, but there’s no ROI calculation until it’s needed. As such, the C-suite takes a conservative approach to LP spending. That’s why new LP technology adoption curves are often quite protracted. Consider IP video as a case in point—the technology is mature, and it’s been at the top of retailers’ LP investment list for several years now as merchants squeeze the life out of legacy analog and DVR investments on their slow migration to networked video technology.

How To Fail At Mobile Marketing

We’ve been writing and speaking about mobile marketing a lot. The ubiquity of the smartphone, retailers’ healthy adoption of geolocation-supporting technologies, and the rampant development of retail branded smartphone applications designed to engage customers and thwart showrooming have pushed it to the top of the news cycle.

A Sneak Peek At ISR’s Tech Spending 2015 Report

The upcoming December issue of Integrated Solutions For Retailers will feature our annual Tech Spending forecast benchmark report, and as usual, it’s a can’t-miss read. Carve out some time in your schedule, as you’ll want to devour the report when it hits your mailboxes at the end of this month. It’s chock-full of compelling data around retailers’ solution spending and implementation plans for 2015 along with an explanation and analysis of the trends that are driving those decisions.

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ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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MULTIMEDIA

  • What To Expect At The 2015 NRF BIG Show

    With the 2015 NRF BIG Show right around the corner, ISR's Executive Editor, Erin Harris, caught up with Brad Fick, partner at Direct Source, to glean his insight on what retailers should be doing and researching while attending the event. Listen in as Fick delivers sound, actionable data about why retailers should explore innovative ideas and insights from peers, partners, and competitors as well as leverage the event to connect with the industry's best and brightest.

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RETAIL EVENTS

C-Star 2015

May 13 - 15, 2015
Shanghai
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FEATURED PRODUCTS

  • SATO TH2 Portable Retail Printer
    SATO TH2 Portable Retail Printer

    Big on functions small in size.

  • GTS Genius Battery For MC9000
    GTS Genius Battery For MC9000

    Rechargeable battery for Motorola/Symbol® MC90XX and 91XX Series devices

  • Island Pacific Replenishment
    Island Pacific Replenishment In an ever competitive and changing retail landscape, the key to success is having the right product, at the right time, and in the right place across multiple-channel touch points. Making the right merchandising decisions, driving revenue and managing inventory requires an integrated, accurate, fullfeatured retail system.
  • Sprint Retail Solutions Overview
    Sprint Retail Solutions Overview Be up and running in no time with Sprint Retail Solutions for supply chain, storefronts, and mobile employees.
  • CFI Document Management
    CFI Document Management

    Quickly respond to customer satisfaction needs when all of your documents are organized on the CFI platform. Cloud-based CFI Document Management makes it easier than ever to manage important documents, allowing you to make better, more informed decisions that drive customer satisfaction.

  • PeoplePoint Plus Terminal
    PeoplePoint Plus Terminal

    The PeoplePoint Plus terminal is a new workforce management terminal for those who require a comprehensive feature set, expandable memory, attractive design, and a color touch screen.

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