Mobile POS Growth: Steady, But Not Staggering

Epson’s front-row seat to mobile deployment indicates steady adoption, with a coming boost from the proliferation of cloud applications.

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THE CURRENT ISSUE

  • Personalization, Mobilization, And The Fight To Not Be Creepy
    Personalization, Mobilization, And The Fight To Not Be Creepy

    I know you really like chocolate. Heck, you ate $10 dollars worth last Saturday. So because I value you and put you first above all others, I went ahead and filled a basket with nothing but chocolate. Don’t worry; I have coupons, and I’ll use the credit card you used last Thursday. I’ll meet you by your car, unless you want me to just meet you at your house.

  • Ulta Beauty’s Quest For The Ultimate Omni-Channel Experience
    Ulta Beauty’s Quest For The Ultimate Omni-Channel Experience

    Almost two years after an intensive e-commerce upgrade, Ulta Beauty is making steady progress toward its goal of reaching 10% of total sales via the Internet — a major milestone in the cosmetics segment.

  • Operational Shrink: A Growing Threat
    Operational Shrink: A Growing Threat

    Omni-channel retail, mobile payments, and new store concepts are creating new ways to sell. They’re also creating new exposure to operational loss.

  • Mobile POS Growth: Steady, But Not Staggering
    Mobile POS Growth: Steady, But Not Staggering

    Epson’s front-row seat to mobile deployment indicates steady adoption, with a coming boost from the proliferation of cloud applications.

  • The Many Forms Of Innovation
    The Many Forms Of Innovation

    Innovation happens in real time, in real stores, and when it fails, it fails fast and cheap by design.

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RETAIL INDUSTRY RESEARCH

Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing Tech Spending 2015: The Any-Channel Revolution Takes Shape
Omni-Channel Retail Supplement Omni-Channel Supply Chain Tech Spending 2015
Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform. Consumer expectations of a seamless omni-channel experience are reinventing the supply chain. In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.

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RETAIL GUEST EXPERT SERIES

  • The Missing Link In Omni-Channel Fulfillment: Mobile Work Execution
    The Missing Link In Omni-Channel Fulfillment: Mobile Work Execution

    For success in omni-channel retailers have to deliver the right product at the right time, through multiple channels, at the best possible cost. This places all-new demands on stores as fulfillment and return points, and creates new pressures on distribution centers (DCs) to adapt their existing fulfillment and returns processes. Many retailers are meeting the challenge through manual work-arounds that are unsustainable. This three-part series will focus on how retailers can optimize and evolve manual processes, both in the DC and in-store, using Mobile Work Execution solutions.

  • How Clienteling Improves the In-Store Experience
    How Clienteling Improves the In-Store Experience

    Today’s customers expect retailers to be able to provide them with a highly personalized omnichannel shopping experience based on who they are and their shopping and buying habits and history.

  • Staying ACA Compliant With Workforce Management Systems
    Staying ACA Compliant With Workforce Management Systems

    Public healthcare reform has been among the major political debates of the past decade, and the U.S. government has taken recent steps to provide more coverage options for eligible Americans with the Affordable Care Act (ACA). For business leaders the current legislation outlined by the ACA has instituted health insurance requirements for workforces over a certain size, giving organizations additional rules to abide by in order to stay compliant and avoid fines.

  • Mobility, Compliance, And ROI: Getting The Most From Your WFM Solution
    Mobility, Compliance, And ROI: Getting The Most From Your WFM Solution

    Studies continue to show that positive employee engagement is a key factor in promoting sales growth, increased customer satisfaction, and reduced turnover. So why is it not a bigger priority for many companies?

  • With Big Data and Analytical Tools In Hand, The Challenge Is Human For E-Retailers
    With Big Data and Analytical Tools In Hand, The Challenge Is Human For E-Retailers

    The world’s leading e-retailers now understand the promise of big data and analytics. They know competitors are finding insights and making advances, and many have seen their own pilot projects deliver measurable gains in marketing efficiency, customer loyalty, sales or margins.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • EarthLink
    EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • UPS
    UPS

    UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. The company provides convenient, flexible solutions to help e-commerce customers enhance the online shopping experience.

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FROM THE EDITOR'S DESK

Why SMRs Compete On Service

Why do SMRs compete on service? Because they have to. If you’re a small to midsize retailer, you probably can’t compete with the big boxes on product and price, but you can compete (and win) on service. Yet, service goes beyond the knowledgeable, friendly associate, a user-friendly e-commerce site, and call center known for its speedy problem solving capabilities. Immense amounts of valuable data are available to SMRs that can help them better understand their best customers and better understand why they’re unable to drive others to conversion.

Takeaways From NRF Protect 2015

Long Beach, CA was the sunny setting for this year’s NRF Protect 2015 Loss Prevention Conference & EXPO. Retail loss prevention and asset protection (AP) professionals gathered to learn about and combat today’s — and tomorrow’s — top security and safety concerns. From the significance of the Internet of Things (IoT) to cybercrime to return fraud to securing the supply chain, NRF Protect left no timely topic untouched.

Test, Measure, Repeat, Succeed—In Stores

When e-commerce really started to take off a few years back, it didn’t take cross-channel retailers long to realize the incredible value of the channel’s traceability. Behind the scenes, e-commerce site data—down to the click—was analyzed and scrutinized like a UFO at Area 51. Data scientists in lab coats crunched numbers and ran A/B tests under the watchful eyes of suit-clad executives, all unbeknownst to the customer. And thus, in a matter of months, the retail industry learned more about consumer demand patterns than it had in a hundred years.

Coming Soon: Innovative Retail Technologies

You’ve probably noticed that we’ve been covering innovation in retail extensively over the past several months. That’s by design, and we have you, our dedicated readers, to thank. You’re in the throes of experiencing the retail’s industry’s evolution, and so are we.

More From The Editor

ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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ISR Top 10 Of 2014

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MULTIMEDIA

  • Incentive Comp In Retail: 5 Bottom-Line Benefits

    Among all the facets of retailing, employee motivation is one of the most important and manageable factors for success and profitability. A disgruntled sales associate is unlikely to connect well with customers. Retailers looking to increase wallet share and drive desired behavior such as increased cross sell/up sell opportunities, improved customer service and customer retention rely on incentive comp plans and strategies.

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RETAIL EVENTS

eTail East 2015

August 10 - 13, 2015
Boston, MA

Retail Delivery Connect

August 24 - 26, 2015
Miami, FL

Retail Delivery Connect

August 24 - 26, 2015
Miami, FL

2015 Mobile Payments Conference

August 31, 2015 - September 2, 2015
Chicago, IL

2015 Mobile Payments Conference

August 31, 2015 - September 2, 2015
Chicago, IL
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FEATURED PRODUCTS

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    EmpowerOne

    EmpowerOne puts the power of communication, collaboration, and celebration int he hands of everyone in the organization with all the configuration and security that enterprises require. 

  • Perfect Pick
    Perfect Pick

    Perfect Pick was Engineered to Simplify Order Fulfillment Technology. Perfect Pick is truly unique. Perfect Pick’s “one touch” design is based on a single automated component – the iBOT. Perfect Pick does not require lifts, conveyors, or multiple transfer points, which add complexity to the system. By eliminating these additional touch points and by streamlining the picking process, Perfect Pick increases throughput and results in a more reliable and cost effective system.

  • Maximus Terminal
    Maximus Terminal

    Maximus — the state-of-the-art internet appliance that removes limitations through use of wide-open standards.

  • Microsoft Windows Counter Display
    Microsoft Windows Counter Display

    Placed in key international retail store locations the Microsoft Windows Phone interactive display fixture informs and educates consumers on the features and benefits of the new Windows Phone 7 operating system available today in the recently launched next generation of mobile smartphones.

  • Celerant Command Retail Integrated E-Commerce
    Celerant Command Retail Integrated E-Commerce Celerant Technology offers integrated, sophisticated Web sites that expertly manage and publish inventory directly from your Celerant Command Retail system. Whether your Website is professionally designed by one of our specialists or you choose to keep the same look and feel of your current Website, import tools are available to migrate from an existing site, with no manual labor required.
  • Transportation And Delivery Services
    Transportation And Delivery Services

    Your goal is gaining customer loyalty and driving repeat business. And to reach that goal you've got to provide a superior customer experience. Optimize the breadth and strength of logistics, and we'll help you get more flexibility, more savings, and more satisfied customers.

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