ISR MAGAZINE AND FEATURED NEWS CONTENT
Human capital management (HCM) helps Guitar Center ensure its 11,000 associates are contributing to the company’s $2.1-billion-and-rising annual sales.
THE CURRENT ISSUE
How Logic Drives Efficient Omni-Channel Fulfillment
Smarter fulfillment decisions help a regional specialty sporting goods store save 40 labor hours per week.
Creating A Unified Online Presence
MandM Direct’s move to a single website decreased page load times for visitors, reduced maintenance and development costs, and focused IT employees on website functionality rather than browser optimization.
Security And The Internet Of Things
Asset protection and loss prevention teams should leverage the Internet of Things to promote safety and security throughout the retail enterprise.
On-Site Search Critical To E-Commerce Growth
Improved accuracy for on-site e-commerce search has helped Ben’s Cycle and Fitness accommodate its customers’ unique shopping needs.
The Visible Store
Successful omni-channel retailing strategically incorporates brick-and-mortar to leverage real-time data for the entire organization.
RETAIL INDUSTRY RESEARCH
|E-Commerce's Role In Omni-Channel Success||LP's Vital Role||Mobile In Retail: Reality Sets In|
|An integral part of omni-channel success, e-commerce must undergo efficiency gains in fulfillment and synchronization with brick-and-mortar to improve the overall customer experience.||By leveraging technology along with training and development, LP shares data that benefits the entire enterprise.||With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind.|
RETAIL GUEST EXPERT SERIES
Bringing The UHD/4K Technology Hype From In-Home To Retail Market
Discussion about Ultra High-Definition (UHD) displays and 4K (cinema-grade 4Kx2K chip set) projectors filled the conference room floor at InfoComm14 this year. Manufacturers and retailers alike wanted to know how UHD/4K technologies could improve sales and take their business to the next level.
How Retailers Can “Manage the Moment” This Holiday Season
The holiday season is the most profitable time of year for retailers, and from the time those first decorations go up until midnight New Year’s Eve, store managers are eager to make every moment count. Doing this successfully is a delicate balancing act, requiring an ability to adjust staffing, inventory, product placement, pricing and promotional strategies on a dime if needed. Statistics about last season’s traffic counts and sales are useful for corporate decision-makers, but won’t help address an unexpected surge of shoppers or an out-of-stock issue as it’s happening.
In Retail, Every Phone Call Counts
Picture this: You only have one employee at the front desk. There’s a customer in the store asking that employee a question. Then, suddenly, the phone rings. What's the employee to do? If he abandons the customer to answer the phone, that customer will feel neglected. Yet if he lets the phone ring to finish with the patron, the odds are greater than not that whoever's on the other end won't call back. If you don't answer the phone, there's another business out there that will.
5 Key Business Drivers For Labeling In A Global Supply Chain
In today’s fast-paced global economy, it’s critical to identify, understand and measure how certain business drivers impact your supply chain and your company’s business growth. To do so, you must consider the critical role that labeling plays in meeting the demands of key business drivers. These drivers can have a significant influence on the performance and overall success of your business.
72% of Consumers Splurge On Themselves – But What Do They Buy?
Consumers do not seem hesitant to splurge on themselves, particularly since data shows that overall U.S. consumer confidence in personal finances is higher now than one year ago. The majority of U.S. consumers take opportunities to splurge – but their choices on what that splurge involves vary widely.
The Roadmap To Source Tagging For Retailers
One of the keys to retailer profitability is availability. Put simply, if a product is not on-shelf in store, then it is a lost sales opportunity. Failure to deliver is likely to result in consumers either taking their business to another retail outlet, or more likely, ordering from a rival digital channel.
How The Connected Consumer Is Shaping Retailers' OmniChannel Strategy
Armed with increasingly powerful mobile tools, consumers are now entering stores with an entirely new set of expectations. This whitepaper addresses these growing consumer expectations, while revealing how retailers have adapted to this new breed of highly connected consumer and, in so doing, have augmented the in-store experience. ‘How the Connected Consumer is Shaping Retailers’ Omnichannel Strategy’ paints a picture of the store of the future by outlining the digital tools that retailers can use today to transform their stores into shopping destinations that satisfy a more discerning and digitally-savvy demographic.
Competitive Pricing In OmniChannel Retail. What Are You Missing?
Mobile and online technologies have changed the competitive landscape by providing consumers broader assortment choices with increased price transparency.
How Predictive Analytics Has Transformed Inventory Management In Retail
Every retailer wishes to have the right product at the right place at the right time. In order to achieve this there is a lot of thought put into inventory management, allocation, and replenishment processes. Most retailers begin by creating a plan based on the big picture of their business process, and then they purchase the inventory, and allocate it to stores from the DC. Once inventory begins to run low at a specific store, it is replenished from the DC. This strategy would be nice if real life actually worked that way.
Do You Know Everything About Your Inventory?
As the boundaries of both online and offline shopping are being stretched, retailers today are focused on multiple channels and how to manage inventory as well as customer expectations across those channels. Retailers – who used to treat in-store, e-commerce and mobile shopping as separate silos - are building seamless customer experiences.
FEATURED RETAIL SOLUTIONS PROVIDERS
NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.
With software that provides supply chain, operations, merchandising, store systems, optimization as well as enterprise applications and infrastructure software, Oracle partners with the world’s leading retail companies, including 20 of the 20 top retailers worldwide, to transform the economics of their businesses.
OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.
OrderDynamics is a leading cloud software and big data company that believes the order is the moment of truth – when profits can be made or lost. With more than 80 clients in 33 countries, we help the world’s leading retailers activate commerce from first interaction to final fulfillment with our Dynamic Action, Commerce Platform and Order Management solutions and services. We empower agile and intelligent commerce experiences so that our clients, including Neiman Marcus, Brooks Brothers, Speedo, Laura Canada, T.M. Lewin and Asda Direct, win at that very moment of truth.
Island Pacific Systems Inc.
In an ever competitive and changing retail landscape, the key to success is having the right product, at the right time, and in the right place across multiple-channel touch points. Making the right merchandising decisions, driving revenue and managing inventory requires an integrated, accurate, full-featured retail system.
Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.
FROM THE EDITOR'S DESK
Boxed Shakes Up Wholesale
Costco, BJs Wholesale Club, and Sam’s Club are the leaders in the wholesale space. But, Boxed, a warehouse shopping startup for mobile is shaking things up for the warehouse giants. Since its launch, it’s been reported that Boxed is a Costco reseller, but Boxed’s CEO and co-founder, Chieh Huang has not commented heavily on the topic. No matter the status of the relationship, brick-and-mortar warehouse clubs aren’t going anywhere. But, Boxed does have a few tricks up its sleeve — no membership fees, free shipping on orders more than $75, and disruptive technologies to ease the distribution process.
It’s becoming hard to recollect a major retail banner that hasn’t been compromised by transaction data theft. Chances are, at least a few of the tier-1 retailers that just popped into your mind have had their day in the public spotlight after their customers’ personal card data was exposed and/or collected by malware.
In Tier 1 retail, “VP of LP” and “director of asset protection” are not typically stepping stones on the path to the CEO’s desk. But Marvin Ellison, who served in those roles for both Home Depot and Target from 1987 through 2004 before becoming EVP at Home Depot, isn’t your typical retail executive.
I recently attended SAP Retail Forum, which was held at the Waldorf Astoria in New York City. Over the years, I’ve attended several SAP Retail Forums, and just like Forums past, this year’s delivered a razor sharp message about retailers’ need to simplify, transform, and innovate. Indeed, the message should resonate with all retailers, SAP customers or not — the future of retail is right now.
New research released by CFI Group last week indicates that this is going to be a breakout quarter for e- and m-commerce. Considering that the 45% of consumers who said they’d spend 40 percent or more of their holiday gift-giving budgets online in 2013 has swelled to 51 percent this year, and nearly a third will spend more than half of their holiday budgets online in 2014, it appears consumers continue to embrace the channel.
ABOUT INTEGRATED SOLUTIONS FOR RETAILERS
Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.
Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.
Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.
CURRENT RETAIL HEADLINES
Apple Pay Launches At Petco Allowing Pet Parents To Pay Securely In Seconds
Petco today announced Apple Pay is available for use at all of its more than 1,300 Petco and Unleashed by Petco retail locations. Petco is among the first national retailers to support transactions using this new form of payment. Available nationwide at Petco and Unleashed by Petco stores, Apple Pay will transform mobile payments with an easy, secure and private way for pet parents to pay for goods and services.
ISR ON TWITTERISR on Twitter
Retail Predictive Analytics On Big Data And The Cloud
Leon Katsnelson, IBM Big Data, and Cloud program director, discusses why IBM partnered with Retalon to deliver predictive analytics technology to retailers.
Island Pacific Replenishment In an ever competitive and changing retail landscape, the key to success is having the right product, at the right time, and in the right place across multiple-channel touch points. Making the right merchandising decisions, driving revenue and managing inventory requires an integrated, accurate, fullfeatured retail system.
Compact Wireless Tablets From Sprint Compact, wireless tablets from Sprint offer an innovative way to connect with customers by providing interactive, individualized information to enhance the retail experience.
Oracle Retail Space Optimization Oracle Retail Space Optimization provides optimal space, fixture, and item on-shelf allocation recommendations based on business rules, forecasted demand, and profit potential.
MC70/MC75 Battery Chargers
Maximize the performance of the Symbol ® MC70/MC75 Series mobile computers.
Celerant Command Retail Integrated E-Commerce Celerant Technology offers integrated, sophisticated Web sites that expertly manage and publish inventory directly from your Celerant Command Retail system. Whether your Website is professionally designed by one of our specialists or you choose to keep the same look and feel of your current Website, import tools are available to migrate from an existing site, with no manual labor required.
Every organization has different time and attendance needs and EmpowerTime™ is designed to meet them.