ISR MAGAZINE AND FEATURED NEWS CONTENT

Tech Spending 2015: The Any-Channel Revolution Takes Shape

In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.

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THE CURRENT ISSUE

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RETAIL INDUSTRY RESEARCH

Tech Spending 2015: The Any-Channel Revolution Takes Shape Tier 1 Best Practices On An SMR Budget E-Commerce's Role In Omni-Channel Success
Tech Spending 2015 SMR Supplement E-Commerce's Role In Omni-Channel Success
In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel. New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers. An integral part of omni-channel success, e-commerce must undergo efficiency gains in fulfillment and synchronization with brick-and-mortar to improve the overall customer experience.

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RETAIL GUEST EXPERT SERIES

  • ‘Tis The Season For Smart Segmentation Of Holiday Shoppers
    ‘Tis The Season For Smart Segmentation Of Holiday Shoppers

    The most wonderful time of the year for the retail industry is right around the corner. Retailers may already have visions of sales and customers dancing in their heads, but right now the holiday shopping season isn’t on many consumers’ minds.

  • IT Directors, It's Time To Mobilize
    IT Directors, It's Time To Mobilize

    There was a time when retail IT work was more straightforward. A typical workday would involve regulating inventory, making sure point-of-sale (POS) systems were working, and ensuring that employees had dependable computer access. But times have changed - and so has IT. Today, nearly 60 percent of American adults own a smartphone, according to Pew Research.

  • 5 Ways To Amp Up Your Retail App With iOS 8
    5 Ways To Amp Up Your Retail App With iOS 8

    Apple isn't one to rest on its laurels, and with the recent launch of iOS 8, the company has unleashed several new features that make it easier to create compelling and high-performing retail apps. If you know how to take advantage of them, the new capabilities offer several opportunities for increasing user engagement and extending the app experience beyond the walls of the app itself. From highlighting new sharing options to increasing interactivity, here are five ways to use iOS 8 to drive greater performance with your retail app.

  • Bringing The UHD/4K Technology Hype From In-Home To Retail Market
    Bringing The UHD/4K Technology Hype From In-Home To Retail Market

    Discussion about Ultra High-Definition (UHD) displays and 4K (cinema-grade 4Kx2K chip set) projectors filled the conference room floor at InfoComm14 this year. Manufacturers and retailers alike wanted to know how UHD/4K technologies could improve sales and take their business to the next level.

  • How Retailers Can “Manage the Moment” This Holiday Season
    How Retailers Can “Manage the Moment” This Holiday Season

    The holiday season is the most profitable time of year for retailers, and from the time those first decorations go up until midnight New Year’s Eve, store managers are eager to make every moment count. Doing this successfully is a delicate balancing act, requiring an ability to adjust staffing, inventory, product placement, pricing and promotional strategies on a dime if needed. Statistics about last season’s traffic counts and sales are useful for corporate decision-makers, but won’t help address an unexpected surge of shoppers or an out-of-stock issue as it’s happening.

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FEATURED CONTENT

  • Wendy's Franchisor Ensures Cardholder Security And Brand Integrity With Payment Processing Solution

    When it comes to payment data security, what you don’t know certainly can hurt you. And when you operate several retail stores—each with multiple payment and other network-attached devices—there’s plenty you don’t know at any given point.

  • Payment Security Is Brand Security

    More than 340 million computer records have been involved in security breaches in the U.S. since 2005 and 80% of attacks target small businesses...

  • Securing The Tunnel: The Retail Systems Dealer’s Remote Management Responsibilities

    For many in the retail systems dealer community, internet-enabled remote access and support capabilities have been a godsend. Countless resellers, ISVs, and tech integrators have successfully expanded their geographic market reach while simultaneously lowering their support costs by enabling remote support, whereby many hardware and software issues can be diagnosed— and often fixed—without the need for an expensive truck roll and an on-site technician. Remote access to merchant POS systems is also an increasingly popular means of inexpensively executing software updates and conducting end-user training.

  • Integrating Payments With EMV: Choosing The Right Path Forward

    With the rapidly approaching fraud chargeback liability shift in October 2015, many merchants are asking their POS solution providers about their plans to support EMV. In turn, POS developers want to understand what their options are for supporting EMV in the U.S. market. This paper discusses the certification requirements and alternatives to certification available to enable EMV processing. POS developers looking to enable acceptance of EMV cards have three main options: direct certification, moving to stand alone terminals, and an EMV out of scope integration.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

  • Datamax - O'Neil
    Datamax - O'Neil
    The Datamax family of desktop printers coupled with O'Neil's complete line of mobile printers provides a full spectrum of printing solutions for any industrial, corporate, or enterprise environment.
  • Empower Software Solutions
    Empower Software Solutions

    Empower Software Solutions provides innovative HR and workforce solutions for thousands of organizations, from small and medium businesses to some of the world’s largest retailers, manufacturers, and financial services companies.  With integrated solution suites featuring payroll and HR management, tax software and outsourcing, workforce management, and talent management, Empower Software provides the most flexible solutions and superior technology, backed by the industry’s best service. Whether cloud-based or on-premise, via laptop or mobile device, Empower helps organizations achieve their people-powered objectives by creating a passionate, energized workforce.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Epson America, Inc.
    Epson America, Inc.
    For more than 30 years, Epson has delivered industry-leading point-of-service technology solutions to the world's leading retailers including printers, precision printing mechanisms, and digital image scanners.

     

FROM THE EDITOR'S DESK

  • Black Friday Basics: Workforce Matters Most
    Black Friday Basics: Workforce Matters Most

    CivicScience recently produced a holiday shopping report that segments consumers on when they will begin their holiday shopping. In the recent poll, CivicScience asked 9,229 consumers the following question: When it comes to shopping during the winter holidays, what best described you?

Bah Humbug Black Friday? Don’t Sweat It, But Be Ready To Ship

Regardless of the outcome of their Black Friday weekend promotions, cross-channel retailers have reason to hold out high hopes between now and Christmas day. Virtually every credible resource suggests that in 2014, we’ll see record growth in online holiday spending.

Minimizing LP Overhead In The Cloud

Many retailers consider investing in loss prevention technologies as akin to buying an insurance policy. It costs money to put it in place and maintain it, but there’s no ROI calculation until it’s needed. As such, the C-suite takes a conservative approach to LP spending. That’s why new LP technology adoption curves are often quite protracted. Consider IP video as a case in point—the technology is mature, and it’s been at the top of retailers’ LP investment list for several years now as merchants squeeze the life out of legacy analog and DVR investments on their slow migration to networked video technology.

How To Fail At Mobile Marketing

We’ve been writing and speaking about mobile marketing a lot. The ubiquity of the smartphone, retailers’ healthy adoption of geolocation-supporting technologies, and the rampant development of retail branded smartphone applications designed to engage customers and thwart showrooming have pushed it to the top of the news cycle.

A Sneak Peek At ISR’s Tech Spending 2015 Report

The upcoming December issue of Integrated Solutions For Retailers will feature our annual Tech Spending forecast benchmark report, and as usual, it’s a can’t-miss read. Carve out some time in your schedule, as you’ll want to devour the report when it hits your mailboxes at the end of this month. It’s chock-full of compelling data around retailers’ solution spending and implementation plans for 2015 along with an explanation and analysis of the trends that are driving those decisions.

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ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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MULTIMEDIA

  • What To Expect At The 2015 NRF BIG Show

    With the 2015 NRF BIG Show right around the corner, ISR's Executive Editor, Erin Harris, caught up with Brad Fick, partner at Direct Source, to glean his insight on what retailers should be doing and researching while attending the event. Listen in as Fick delivers sound, actionable data about why retailers should explore innovative ideas and insights from peers, partners, and competitors as well as leverage the event to connect with the industry's best and brightest.

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RETAIL EVENTS

C-Star 2015

May 13 - 15, 2015
Shanghai
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FEATURED PRODUCTS

  • WAVE Communicators
    WAVE Communicators

    Twisted Pair’s WAVE ® software simplifies communications for enterprises of all sizes by removing technology barriers to seamless interoperability. Unique for its software-only approach and compelling for its unmatched functionality, flexibility and performance, WAVE connects and extends the IP-centric enterprise and the mobile workforce using two-way radio systems, smartphones, desktop IP phones, PCs and industry-standard unified communication and collaboration applications.

  • Dayforce HCM
    Dayforce HCM

    Dayforce Workforce Management delivers critical advantages for employees, managers and administrators. Improve workforce performance, reduce labor cost and align your workforce with your corporate goals.

  • Cloud Hosting Services
    Cloud Hosting Services

    Reduce your IT operating costs and simplify your server complexity, while gaining flexibility and agility through virtualization with EarthLink Cloud Hosting. Our Cloud Hosting service provides a user-friendly vCloud Director Portal that allows you to create custom Virtual Machines (VM) and on-demand applications. The EarthLink Cloud Architecture leverages highly available firewalls, multiple connectivity options and Storage Area Network (SAN) infrastructure to deliver highly redundant on-demand computing power.

  • MS7580 Genesis™
    MS7580 Genesis™ The MS7580 Genesis, the world’s first presentation area-imaging scanner engineered to decode all standard 1D, PDF and 2D codes, provides enhanced productivity and revolutionary imaging technology in an elegant, yet durable design.
  • AXIS P12 Network Camera Series
    AXIS P12 Network Camera Series

    Miniature HDTV cameras for exceptionally discreet surveillance.

  • Inter-Store Inventory & Assortment Balancing
    Inter-Store Inventory & Assortment Balancing

    The Right Product at the Right Store at the Right Time.

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