Global BI Platform Drives Timely Decisions At Claire’s

Even for those of us in the retail tech arena, it’s difficult to completely wrap our minds around the processing power of modern enterprise business intelligence (BI) solutions. With access to enterprise information in a matter seconds, $1.6 billion Claire’s Stores, Inc. is wielding the power of Big Data. By Matt Pillar, editor-in-chief, Integrated Solutions For Retailers

FEATURED VIDEO CASE STUDY

  • Interactive Retailer STORY Gains Insights Into Customer Behavior With Video Analytics
    Interactive Retailer STORY Gains Insights Into Customer Behavior With Video Analytics

    STORY is a 2000 square foot retail store in New York with a unique approach to floor plans and store design. Every four to eight weeks the entire showroom is torn down and rebuilt with a completely different theme to tell a different ‘story’. STORY wanted to better understand how to optimize their ever-changing floor plans based on its customer’s behavior and began looking for a video analytics solution. Check out this full video case study now to discover STORY’s chosen solution and results!

THE CURRENT ISSUE

  • Data: Constant Feedback Enables Constant Adjustment
    Data: Constant Feedback Enables Constant Adjustment

    You don’t have to be a sailing enthusiast to become engrossed in the story of the 2013 America’s Cup. In the first-to-winnine- races, winner-takes-all Big Game of the sailing sports, Oracle Team USA faced the demoralizing reality of a one-andeight record against Team New Zealand. Last September, the highly improbable scenario of winning eight in a row and bringing the cup home weighed heavily on Team USA.

  • Retailer Devices Vs. Consumer Devices
    Retailer Devices Vs. Consumer Devices

    As long as time, labor, and cost savings matter to retailers, rugged and durable devices beat consumer devices every time.

  • Strategies From CNP Transactions Reduce Risks For Retailers At The POS
    Strategies From CNP Transactions Reduce Risks For Retailers At The POS

    Facing down retail credit card fraud means introducing stronger, faster integrated solutions before the customer leaves the cash register.

  • Global BI Platform Drives Timely Decisions At Claire’s
    Global BI Platform Drives Timely Decisions At Claire’s

    Even for those of us in the retail tech arena, it’s difficult to completely wrap our minds around the processing power of modern enterprise business intelligence (BI) solutions. With access to enterprise information in a matter seconds, $1.6 billion Claire’s Stores, Inc. is wielding the power of Big Data. By Matt Pillar, editor-in-chief, Integrated Solutions For Retailers

  • Inventory Management Drives Any-Channel Commerce At KEEN Footwear
    Inventory Management Drives Any-Channel Commerce At KEEN Footwear

    Since “inventing” the toe-bumpered sandal a decade ago, KEEN has taken the footwear industry by storm. Enabling any-channel inventory fluidity is key to its continued success.

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RETAIL INDUSTRY RESEARCH

WFM 2014: Bridging The Execution Gap Can You Meet Consumer Expectations At Any Cost? Mobile 2014: Best Bets And Epic Fails In Retail Mobility.
WFM 2014: Bridging The Execution Gap Can You Meet Consumer Expectations At Any Cost? Mobile 2014: Best Bets And Epic Fails In Retail Mobility.
In an age where big data analytics are baked-in to labor management software tools to enable retailers to execute on that data, can we be doing better? There’s no prescriptive approach to establishing true, seamless, anychannel retail commerce, but experts agree on four imperatives to the equation. Mobile POS races to the bottom, customer service apps reign supreme, and BYOD begins to make perfect sense.

More Industry Research

RETAIL GUEST EXPERT SERIES

  • Seamless Integration Closes The Fulfillment Gap
    Seamless Integration Closes The Fulfillment Gap

    We live in an era where the consumer demands immediate gratification.  While today’s tech-empowered shopper expects the breadth in product selection and competitive pricing offered by E-Commerce, they increasingly seek to combine the speed and convenience of brick-and-mortar fulfillment.  This fusion, known as omni-channel or in-store fulfillment, has been adopted by major retailers such as Walmart, Sears and Macy’s over the past few years.

  • Keeping Your Branch Locations Up And Running
    Keeping Your Branch Locations Up And Running

    How to maintain critical business continuity for online transactions.

  • In-Store Analytics Will Change The Face Of Loss Prevention
    In-Store Analytics Will Change The Face Of Loss Prevention

    We all know that “shrinkage” is no joke – current research estimates that shoplifting and other forms of fraud cost retailers more than a hundred billion annually. And while the use of security cameras for loss prevention purposes is widespread, pinpointing incidents worth investigating can be a painstaking process, and some activities, such as return fraud and “sweethearting” at the register, are notoriously difficult to detect. Is there more that retailers can be doing to combat shrinkage? Hiring more resources to monitor security video and patrol store aisles is not necessarily practical, or even desirable, but technologies for in-store data collection and analysis may offer a better way.

  • Engaging Shoppers With In-store WiFi
    Engaging Shoppers With In-store WiFi

    By the time many retailers started talking seriously about mobility, the “mobile invasion” had already occurred – and it’s quickly reshaping how consumers shop. Forward-thinking retailers moved fast to leverage this trend for greater customer engagement.  For those who haven’t fully embraced mobile, now is the time to get in the game. More than half of U.S. consumers own smartphones, and those who don’t are adopting them at a steady pace.

  • Quick How-To: Secrets For Mobile E-Commerce Success
    Quick How-To: Secrets For Mobile E-Commerce Success

    The mobile market is one of the fastest growing opportunities for retailers looking to drive sales and gain a competitive advantage. People are now spending more time on mobile devices than they are watching TV or on a desktop computer. Goldman Sachs predicts that global ecommerce sales made via mobile devices will top $638 billion by 2018. That’s roughly equal to all global ecommerce sales in 2013. Total online spending in the U.S. grew 14 percent in 2013, compared to single digit total retail spending according to comScore.

More From The Expert Series

FEATURED CONTENT

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • CognitiveTPG
    CognitiveTPG

    CognitiveTPG is a leading provider of on-demand barcode and point-of-sale transaction printers to the retail, healthcare, manufacturing, service and financial sectors worldwide. For over 35 years, CognitiveTPG has supplied its customers with compact and ultra-reliable printing solutions.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology, a privately held Corporation, develops in-house and provides high-quality, advanced retail management software systems to retail organizations.

  • EarthLink
    EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • Acuative
    Acuative

    Acuative is committed to delivering customer-focused solutions using best practices within an environment that fosters collaboration, ongoing learning and continuous improvement.

  • CFI Group
    CFI Group

    CFI Group helps organizations across the private and public sector use voice of the customer insights to improve customer satisfaction, leading to increased loyalty, recommendations and financial results.

  • Sprint Retail
    Sprint Retail
    In today's retail environment, you've got to be quick. Quick to go to market first. Quick to have new stores and staff fully functional. Quick to give customers exactly what they want. With Sprint Retail Solutions, you'll be one step ahead of the game with seamless communications at a low up-front cost.

FROM THE EDITOR'S DESK

  • Innovation: Loss Prevention’s New Vision
    Innovation: Loss Prevention’s New Vision

    My role with Integrated Solutions For Retailers affords me the opportunity to speak to top industry executives and analysts about where retail’s headed, the technologies retailers use to help get them there, and how they can go from good to great when it comes to delivering a can’t-beat customer experience.

Zebra Acquires Moto Enterprise: Who’s The Winner?

In a big but unsurprising move, Motorola Solutions is offloading its enterprise business to Zebra Technologies in a $3.45 billion deal expected to close by the end of the year.

Omni-Channel Retail: A Black Hole For Operational Shrink?

I had the benefit of getting a sneak peek at some brand new retail customer research released by CFI Group last week. One consumer stat that jumped out clearly underscores just how “omni-channel” shoppers really are, and just how much an unprepared retailer stands to lose by meeting cross-channel customer demands.

Webrooming: A True Omni-Channel Benefit

Webrooming has been referred to as one of retail’s (somewhat) recent trends, but consumers have been webrooming long before it was given a name. Anyone with a computer or a smartphone could have webroomed years ago. The opposite of showrooming, webrooming is the practice of browsing online and buying in-store, and according to Accenture, 88 percent of shoppers are doing it. As retailers step up their game with same-day pick up and seamless shopping experiences, webrooming is expected to increase throughout 2014.

Retail Teaches “Consumerization” 101

With a slight, yet palpable degree of trepidation, Oracle hosted its first “Industry Connect” conference in Boston March 24-26. The ‘major ERP provider holds a single conference for all of the industries it serves’ concept isn’t new, but it’s nonetheless risky. Logistically, it challenges conference organizers to make it easy for representatives from each industry to find and settle into their respective programming tracks.

More From The Editor

ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

MULTIMEDIA

  • Interactive Retailer STORY Gains Insights Into Customer Behavior With Video Analytics

    STORY is a 2000 square foot retail store in New York with a unique approach to floor plans and store design. Every four to eight weeks the entire showroom is torn down and rebuilt with a completely different theme to tell a different ‘story’. STORY wanted to better understand how to optimize their ever-changing floor plans based on its customer’s behavior and began looking for a video analytics solution. Check out this full video case study now to discover STORY’s chosen solution and results!

More Multimedia

FEATURED PRODUCTS

  • Total Store Care
    Total Store Care

    By leveraging a powerful combination of retail expertise, round-the-clock availability and extensive technical resources, Total Store Care enables you to take full advantage of technology that will help you capture, engage and convert shoppers into buyers.

  • CRM & Marketing
    CRM & Marketing

    Retailers need an effective marketing and customer relationship management (CRM) solution to satisfy shoppers and compete in today’s competitive retail market. A complete 360-degree view of every customer in every channel provides the insight you need to deliver personalized service, build customer loyalty and increase revenue.

  • Celerant Command Retail POS Software
    Celerant Command Retail POS Software Celerant Command Retail — POS Software is a real-time retail management system that manages all areas of a retail organization including point of sale, sales back office, inventory management, warehouse, distribution center, allocation, multichannel/e-commerce/kiosk, data mining, and more, in a single integrated system.
  • Transportation And Delivery Services
    Transportation And Delivery Services

    Your goal is gaining customer loyalty and driving repeat business. And to reach that goal you've got to provide a superior customer experience. Optimize the breadth and strength of logistics, and we'll help you get more flexibility, more savings, and more satisfied customers.

  • EmpowerWFM
    EmpowerWFM

    Designed for  the most complex, enterprise-wide labor management environments, EmpowerWFM delivers true workforce optimization in real-time via a suite of flexible integrated solutions, including budgeting, forecasting scheduling, and powerful analytics.

  • MercuryMail
    MercuryMail

    MercuryMail™ promotional mailers with built-in promotional cards bring in more paying customers. You choose the offer amount and we take care of the rest.

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