Almost two years after an intensive e-commerce upgrade, Ulta Beauty is making steady progress toward its goal of reaching 10% of total sales via the Internet — a major milestone in the cosmetics segment.
FCC Approves Measure To Make Blocking Robocalls Easier For Consumers
Will blocking feature hurt retailers’ marketing efforts?
RadioShack Hits Another Hurdle In Its Bankruptcy
Texas AG files suit against the retailer for unused gift cards.
Gap Turnaround Plan Includes Closing 175 Underperforming Stores
Plan includes fleet optimization and reduction of headquarter workforce.
Amazon Considers Crowdsourcing Delivery Services
Amazon On My Way Delivery service could utilize crowdsourcing for efficient, cost-effective service.
THE CURRENT ISSUE
Bluemercury’s Omni-Channel Odyssey
How an ahead-of-its-time, high-end cosmetics merchant moved from purely clicks to an 80-store-andgrowing omni-channel powerhouse.
A Year’s Worth Of Sales In 3 Months
Think Christmas is important to your business? It’s almost everything to Cherry Hill Photo. Here’s how a unique retailer ensures it captures every sale.
Preparing For The Extended Peak Season
For retailers, the competitive holiday season starts a little earlier every year. Here’s what Hallmark Business Connections is doing to prepare its retail communities.
2015 Priority — Protecting Your POS
How does EMV impact your PCI Data Security Standard compliance efforts, and what business benefits can it provide?
The Many Forms Of Innovation
Innovation happens in real time, in real stores, and when it fails, it fails fast and cheap by design.
RETAIL INDUSTRY RESEARCH
|Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities||Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing||Tech Spending 2015: The Any-Channel Revolution Takes Shape|
|Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.||Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.||In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.|
RETAIL GUEST EXPERT SERIES
Mobility, Compliance, And ROI: Getting The Most From Your WFM Solution
Studies continue to show that positive employee engagement is a key factor in promoting sales growth, increased customer satisfaction, and reduced turnover. So why is it not a bigger priority for many companies?
With Big Data and Analytical Tools In Hand, The Challenge Is Human For E-Retailers
The world’s leading e-retailers now understand the promise of big data and analytics. They know competitors are finding insights and making advances, and many have seen their own pilot projects deliver measurable gains in marketing efficiency, customer loyalty, sales or margins.
Summer’s Here - So Let’s Think About The Holidays!
Gary Whittemore is Global Sales and Marketing Director at Experian FootFall
What’s The Best Model For Building An Agile International Business?
Competition has pushed the boundaries of retail quite literally in new directions. Saturation in developed markets is driving retailers to find new, untapped resources for profit growth; recent Euromonitor statistics revealed that while mature markets represent 58% of global retail sales, the market only grew by 2% between 2013 and 2014.
Why You Need A Second Source For Mobile Power
Just when you thought batteries and chargers weren’t sexy. Retailers don’t tend to think about batteries until it’s too late. Talk to anyone inside the enterprise who’s experienced a productivity stand-still due to a powerless mobile device, and you’ll quickly understand the need for a second source for mobile power. Yet, some retailers are concerned about voiding warranties. GTS’ Kadie Barrington talks to Erin Harris about why a second source provider for mobile power is absolutely critical to your business.
Hardware Co-Op Builds Better Service With Lucas Systems
Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.
IHL Study: Retailers Are Focused On LAN/WAN Security And EMV Compliance – Part 2
In the last blog, I shared IHL Group’s findings from the “2015 Store Infrastructure Study”. Primarily, I looked at the WiFi results and the realization that stores need to upgrade their networks to support new cloud-based internal and customer-facing applications. Now let’s dig into the security part of the results.
According to the survey, 54% of respondents consider their WAN/LAN network security “currently ready.” Another 34% say they’ll be ready within 12 months.
IHL Study: Retailers Ready To Spend On Innovation And Its Underlying Architecture – Part 1
As retailers head to the cloud with more of their applications, many have noticed an increased demand on in-store WiFi. Therefore, it’s no surprise that retailers are focused on upgrading their WiFi over the coming months.
The Bandwidth Bottleneck
For the past few months, my colleagues and I have been traveling the country, hosting CIO dinners. We do so to learn about key issues and trends and to provide a venue for CIOs to share experiences with their peers. Lots of good food but even better conversations.
Kiosks & Kids: Attracting A Tech-Savvy Generation Through Education And Play
When I walk through retail environments, I am on constant alert – looking for innovative design concepts, unique displays and the ways consumers engage with their surroundings.
FEATURED RETAIL SOLUTIONS PROVIDERS
Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.
Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.
NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.
Since 1993, ShopperTrak has been helping retailers, malls and entertainment venues around the globe learn who is coming in their doors, where they’re going, and how to make the most of that information.
OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.
Lucas Systems, Inc.
Since 1998, Lucas Systems has been helping retail fulfillment centers improve hands-on processes and workflows without changing their WMS systems. DCs using Jennifer mobile applications average 36 percent gains in picking productivity.
FROM THE EDITOR'S DESK
Coming Soon: Innovative Retail Technologies
You’ve probably noticed that we’ve been covering innovation in retail extensively over the past several months. That’s by design, and we have you, our dedicated readers, to thank. You’re in the throes of experiencing the retail’s industry’s evolution, and so are we.
I’ll admit that I’m growing a little weary of writing and talking about EMV. Maybe you’re getting even a little more tired of reading and hearing about it. But, bear with me for a minute. I’m not going to try to sell you anything, or persuade you with fear, uncertainty and doubt.
Deloitte’s annual report, Global Powers of Retailing, focuses this year’s theme on innovation. The report takes a deep dive into how retailers are using innovations to address the various changes impacting their businesses. Not surprisingly, one of the top five trends discussed in the report is the proliferation of mobile retailing. Indeed, Deloitte reports a projected 65% of the global population will be using a mobile phone in 2015 and an estimated 83% of Internet usage will be through handheld devices, and that mobile payments and location-based marketing will play a larger role in the coming year. As such, retailers are taking actions to accommodate the customer’s affinity for mobile.
The Danish Parliament just proposed a law, backed by the Danish Chamber of Commerce, that would allow retailers to refuse to accept cash payments.
According to U.S. Census Bureau statistics, there are 80 million plus Millennials (the largest cohort size in history). Millennials are never far away from their next text, with 80% sleeping with their mobile phone next to the bed. We’ve written quite a bit about what it means to cater to the Millennial shopper.
ABOUT INTEGRATED SOLUTIONS FOR RETAILERS
Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.
Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.
Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.
CURRENT RETAIL HEADLINES
Resnick Distributors Reduces Labor Costs 30 Percent Using Lucas Mobile Work Execution Solutions Featuring Jennifer Mobile For Voice Picking
Lucas Systems, Inc., the leading provider of mobile work execution solutions for warehousing and distribution, announced the results of a recent project at Resnick Distributors, a leading regional distributor serving convenience stores and other retailers in the mid-Atlantic region. The Lucas solution at Resnick includes Jennifer™ Mobile for voice picking running on Zebra (Motorola) MC3100 mobile computers, the Engage Management Dashboard, and the Lucas Work Execution Server. Since installing the system last year, Resnick has seen a 30 percent reduction in labor costs and a 60 percent reduction in errors.
ISR ON TWITTERISR on Twitter
Innovative Retail Technologies With Matt Pillar And Erin Harris
Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.
Perfect Pick was Engineered to Simplify Order Fulfillment Technology. Perfect Pick is truly unique. Perfect Pick’s “one touch” design is based on a single automated component – the iBOT. Perfect Pick does not require lifts, conveyors, or multiple transfer points, which add complexity to the system. By eliminating these additional touch points and by streamlining the picking process, Perfect Pick increases throughput and results in a more reliable and cost effective system.
Retail Multi-Touch Kiosk The Retail Multi-Touch kiosk features the latest smart phone and tablet device multi-touch applications available.
Twisted Pair’s WAVE ® software simplifies communications for enterprises of all sizes by removing technology barriers to seamless interoperability. Unique for its software-only approach and compelling for its unmatched functionality, flexibility and performance, WAVE connects and extends the IP-centric enterprise and the mobile workforce using two-way radio systems, smartphones, desktop IP phones, PCs and industry-standard unified communication and collaboration applications.
Dayforce Workforce Management delivers critical advantages for employees, managers and administrators. Improve workforce performance, reduce labor cost and align your workforce with your corporate goals.
SATO Thermal Transfer Ribbons
SATO offers competitively priced ribbons for most thermal printers. Our genuine SATO branded ribbons are designed to maximize the life of your print heads and consistently provide great print quality.
Flexible Vendor Scorecards for Performance Improvement Communicate vendor performance, expectations, and details in an accurate, complete, and timely manner. Most retail organizations have siloed data across the enterprise. If aggregated, this data allows for better decision making and provides objective information to collaborate with vendors. Compliance Networks can work with you to turn disparate data into actionable information.