ISR MAGAZINE AND FEATURED NEWS CONTENT

Limiting Liability With Surveillance

As health clubs go, Life Time Fitness is in a league of its own. So is its surveillance-based risk mitigation effort. By Matt Pillar, editor-in-chief, Integrated Solutions For Retailers

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THE CURRENT ISSUE

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RETAIL INDUSTRY RESEARCH

LP's Vital Role Mobile In Retail: Reality Sets In Owning The Customer Experience: The CMO's New Role
Loss Prevention's Vital Role In Retail Mobile In Retail: Reality Sets In Owning The Customer Experience: The CMO's New Role
By leveraging technology along with training and development, LP shares data that benefits the entire enterprise. With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind. Industry reports confirm that the CMO must take ownership of the customer experience as shopper behavior and new technology transform the retail industry.

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RETAIL GUEST EXPERT SERIES

  • Retail Mobility: The Danger Of Putting All Your Eggs In One Basket
    Retail Mobility: The Danger Of Putting All Your Eggs In One Basket

    Five Reasons why using a single mobile device manufacturer increases risks and costs.

  • Item-level RFID Is The Cure For Out Of Stocks
    Item-level RFID Is The Cure For Out Of Stocks

    Let’s start with the “disease”! Once deemed incurable and just treatable, out of stocks and overstocks for retailers have always been a big hairy problem. If you do not have the right mix of product or specifically the style, size and color as in the case of footwear and apparel you pretty much lose the sale, add unneeded cost and in many cases lose the customer too!

  • The Best Case for “Best Store Fulfillment”
    The Best Case for “Best Store Fulfillment”

    To remain competitive, small to mid-sized retailers must master fulfillment across sales channels.

  • Omni-Channel Retailing – Experience The Difference Of RFID
    Omni-Channel Retailing – Experience The Difference Of RFID

    You may or may not have heard of the buzz words – Omni-Channel Retailing, but heard of it or not, many consumers have experienced it. Omni-Channel retailing allows customers to have access to a retail store’s entire inventory; whether the consumer is looking through a catalog, in a store, or online, they have access to every piece of inventory a retailer has to offer. This ingenious way of doing business fits in well with the current “I want it and I want it now life-style” and allows for a very profitable return on investment.

  • 7 Questions to Ask When Switching To A Tablet-based Point-of-Sale
    7 Questions to Ask When Switching To A Tablet-based Point-of-Sale

    Tablet-based modern point-of-sale (POS) systems have flooded the retail industry as the demand for better solutions increases. As a retailer, you’re always striving to keep up with customer preferences, new commerce channels, and innovative business development strategies. With so many modern POS systems to choose from, you have to understand which factors are important to your business since any decision can have lasting impacts on your future; both positive and negative.

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FEATURED CONTENT

  • Seven Order Fulfillment Strategies To Fast Track Your E-Commerce Business Growth

    Most e-commerce businesses start small, fulfilling daily orders using manual processes and handling growth by simply adding more staff, more shifts and more storage.

  • Launching Omni-Channel Commerce At Laura Canada

    Sam Barnes, Director of eCommerce at Laura Canada, explains Laura Canada's omni-channel commerce vision and launch with OrderDynamics. Laura Canada is a 100+ store apparel retailer with a national presence across Canada and places a significant emphasis on customer service. The company turned to OrderDynamics (ecommerce and retail order management solutions) to launch its initial ecommerce website with sophisticated omni-channel commerce features such as single view of the customer, real-time inventory look up, cross-channel loyalty and more to please their loyal customers and gain a competitive advantage over competitors.

  • Retail Tag And Label System Improves Distribution

    In the apparel industry, distribution to multiple destinations has to be precise and fast.  The customers of a famous clothing manufacturer in Japan asked their department stores and wholesalers to examine their logistics management to try and improve accuracy, and the speed of deliveries.

  • Tips On EMV Conversion

    We recently caught up with Catherine Johnston, president & CEO at ACT Canada, about EMV conversion. She addresses our questions about the evolution of the POS and what’s in store for retailers adopting EMV.  

  • It’s All In The Hand Shake

    Selecting a Web platform can be a daunting part of the e-commerce process. It is one that requires a marriage of functionality, design, and budget. Since the design of the website is such a visible representation of the brand, much effort is usually put into selecting the Web platform and designing the site.  However, in the process of building the site, often less time and thought is put into the actual order management and hand shake points between the various software systems that will drive the e-commerce engine.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Axis Communications
    Axis Communications

    Axis is recognized as one of the most trust worthy brands within the new IP-based surveillance industry.

  • SATO America, Inc.
    SATO America, Inc.

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • CFI Group
    CFI Group

    CFI Group helps organizations across the private and public sector use voice of the customer insights to improve customer satisfaction, leading to increased loyalty, recommendations and financial results.

  • CognitiveTPG
    CognitiveTPG

    CognitiveTPG is a leading provider of on-demand barcode and point-of-sale transaction printers to the retail, healthcare, manufacturing, service and financial sectors worldwide. For over 35 years, CognitiveTPG has supplied its customers with compact and ultra-reliable printing solutions.

FROM THE EDITOR'S DESK

  • Dollar General Gets In On The Acquisition Action
    Dollar General Gets In On The Acquisition Action

    In a column two weeks ago, my colleague Erin Harris pondered what Dollar General was thinking about Dollar Tree’s $8.5 billion acquisition of Family Dollar. Well, now we know. Dollar General has thrown its hat in the ring with a play for Family Dollar that amounts to a $9.7 billion offer, plus the few hundred million in consolation that Dollar General would owe Dollar Tree if it’s a successful acquisition wrecker.

Why Manhattan-Global Bay Is A Big Deal

In case you haven’t heard, Manhattan Associates bought Global Bay, the mobile POS and clienteling solutions company that VeriFone just picked up about three years ago. You read that right—Manhattan, the supply chain titan, bought a company that’s decidedly in-store, in-your-face, customer-centric. At first, the buy surprised me, too. It doesn’t get any more store floor, customer-centric than what Global Bay does.

Lock Down To Prevent Looters

The looting that plagued retailers in Ferguson, MO on the heels of the Mike Brown shooting last week caused hundreds of thousands of dollars in damage and stolen merchandise. In countless cell phone videos posted to the Internet and capturing the unrest, liquor, sneakers, food, tires, and vehicle rims were among the items seen pilfered through smashed glass as helpless store clerks and associates hunkered for cover.

Big Trouble For Big Discounters

It’s high-profile news that mighty Walmart is suffering through slumping store traffic and stock performance. Last month, the giant even replaced President and CEO of U.S. stores Bill Simon in its effort to shrug off five consecutive quarters of disappointing results.

Dollar Tree, Family Dollar Deal: What’s Next For Dollar General?

Dollar Tree’s acquisition of Family Dollar for $8.5 billion is especially interesting in light of discounters’ poor performance as of late. Back in April, Family Dollar reported it would cut jobs and close approximately 370 underperforming stores from its 8,100 store portfolio. Also at that time, Family Dollar decreased prices on nearly 1,000 basic items in an effort to better meet low-income shoppers’ needs.

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ABOUT INTEGRATED SOLUTIONS FOR RETAILERS

Integrated Solutions For Retailers is the premier source for technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Integrated Solutions For Retailers has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual resource guides and research supplements feature content and opinions from our editorial staff and the retail analyst community.

Over the years, Integrated Solutions For Retailers+ has achieved an unparalleled reputation for the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information that can improve your business and make it more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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    Private MPLS WAN

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