Cross Channel Magazine

  1. Too Small For An ERP?
    10/23/2014

    Sports Basement runs five stores with a sixth on the way. Is the retailer too small for SAP?

  2. No More Games
    10/23/2014

    A lot of retailers talk about implementing customerand associate-facing mobile technologies, but GameStop has done so — and they’re way ahead of you. Here’s why.

  3. Hello, Ello. Goodbye, Social Marketplace?
    10/23/2014

    As I write this, Ello — the anti-Facebook social network phenomenon that went ballistic this fall — is signing on new users at a rate of 38,000 per hour, according to (and to the surprise of) founder Paul Budnitz. That’s astonishing, given that Ello is less than two years old and still just in beta mode, gaining new users by invitation-only. Bloggers and media pundits have stopped just short of predicting Facebook’s demise.

  4. E-Commerce’s Role In Omni-Channel Success
    9/19/2014

    An integral part of omni-channel success, e-commerce must undergo efficiency gains in fulfillment and synchronization with brick-and-mortar to improve the overall customer experience and move the sales needle.

  5. The Omni-Channel Growth Challenges Keeping You Up At Night
    9/19/2014

    If you’ve read the special report on e-commerce in this issue (page 14), you’ve gleaned the importance of store-level fulfillment and its undeniable role in omni-channel success.

  6. Why Mobile Holds The Key To Omni-Channel Retailing
    9/18/2014

    Here are the four things retailers need to consider when adopting mobile technologies to boost their omni-channel operations.

  7. RFID’s Value In Omni-Channel Inventory Management
    9/18/2014

    Item-level visibility stretching from supply chain to store shelf boosts sales and profitability.

  8. On-Site Search Critical To E-Commerce Growth
    9/18/2014

    Improved accuracy for on-site e-commerce search has helped Ben’s Cycle and Fitness accommodate its customers’ unique shopping needs.

  9. Inside The Evolution Of PulseTV.com
    9/18/2014

    An innovative combination of email and video marketing as well as top-notch customer service and order management helps PulseTV.com achieve 40% year-over-year growth.

  10. Creating A Unified Online Presence
    9/18/2014

    MandM Direct’s move to a single website decreased page load times for visitors, reduced maintenance and development costs, and focused IT employees on website functionality rather than browser optimization.

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