Cross Channel Magazine

  1. Cutting-Edge Supply Chain Strategies: Omni-Channel’s Next Big Thing
    2/14/2015

    Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.

  2. Inside The Front-End Changes At Lowe’s
    2/14/2015

    How the Fortune 500 retailer improved the customer experience with a 50% reduction in false EAS alarms, reducing shrink and mitigating associate risk along the way.

  3. Preventing Operational Loss
    2/14/2015

    Identifying the breakdowns that cause operational loss is challenging enough. What about prevention?

  4. Employee Self-Service Impact On Labor Scheduling
    2/14/2015

    How should retailers create a schedule that caters to the customer when employees have a greater say in when they work?

  5. Omni-Channel Commerce Demands DC Automation
    2/14/2015

    Pick/pack/ship operations have increasingly important implications on inventory accuracy, business efficiency, and ultimately, the customer experience.

  6. The Multidisciplinary Appeal Of Networked Video
    2/14/2015

    With an ever-growing list of retail stakeholders leveraging video intelligence, cloud-based, networked video is catching on rapidly.

  7. Modern Customer Analytics 101
    2/14/2015

    Why labor, merchandising, LP, and other store operations professionals are increasingly dependent on customer analytics.

  8. Closed-Loop Alerting, Surveys Drive Better Customer Experiences At Tommy Bahama
    2/14/2015

    The lifestyle retailer’s new customer experience management (CEM) tool reduced feedback response time from nearly seven days to within 24 hours.

  9. Privacy, Security, And The Internet Of Things
    2/14/2015

    Adopting an effective data-centric security model and applying the appropriate technologies for each security control are the only way forward. No single technology will provide the silver bullet.

  10. Real-Time Data To The Rescue
    2/14/2015

    A single-source, real-time POS solution breathed new life into family-owned Dallas mainstay Levines Department Stores.

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