Cross Channel Magazine

  1. Retailers Are Evolving To Consumer-Centricity
    11/18/2013

    The shift in spending demonstrates a renewed focus on the customer experience across channels.

  2. In 2014, Stores Are The Ultimate Omni-Channel Platform
    11/18/2013

    Retailers are shaping IT systems to erase the line between mobile, e-commerce, and in-store transactions.

  3. E-Commerce Takes Center Stage
    11/18/2013

    E-commerce continues to be a significant focus for retailers as it becomes a larger part of retail overall.

  4. Omni-Channel — All About What The Customer Wants
    11/18/2013

    This year’s Retail Tech Spending Survey highlights the focus on the customer’s desire to have access to the “endless aisle.”

  5. SMRs: Balancing Needs And Resources
    10/22/2013

    Small to midsize retailers (SMRs) face the same challenges as the big retailers, but with much fewer resources. See where they focus these resources to maximize sales and growth.

  6. Mobile Devices — A Network Security Risk?
    10/22/2013

    Mobile devices represent numerous network security risks from both criminals and dishonest associates.

  7. Build-A-Bear Workshop Banking On Its Store Of The Future
    10/22/2013

    New store concept merges the digital and physical realms of retail, netting 20 percent comp-store sales improvement in year one.

  8. Harry & David Leverages Traffic Data To Boost Sales
    10/22/2013

    The fruit-and-food gift retailer uses in-store and retail-complex traffic data to make intelligent decisions for the stores.

  9. Goodwill Launches Mobile App
    10/22/2013

    Great results come early as Goodwill launches its first mobile application, a store locator inspired by the company’s mission.

  10. How AT&T’s New Store Design Engages The Customer
    10/22/2013

    A new open-concept design helps to engage the digital customer at every turn.