News | January 27, 2011

AirWatch's Mobile Device Management Technology Now Embedded In Voxware's Voice-Driven Software Solutions

Solution's Multi-tenant Architecture and Industry-leading MDM Functionality Make AirWatch the Ideal MDM Partner for Mobility ISVs and Device OEMs

AirWatch, a leading provider of enterprise-grade Mobile Device Management (MDM) software, announces Voxware, a leading supplier of software for voice-driven warehousing operations, will embed AirWatch's technology into their solution, making it the first voice-based software vendor to provide MDM functionality. With AirWatch embedded in their solution, Voxware can further improve the technical support they provide their end users. They can also streamline and automate the provisioning of new Voxware releases and updates. Voxware currently supports 16 different ruggedized mobile computers from Intermec, LXE, Motorola and Psion Technology.

AirWatch is an enterprise-grade mobile device management solution designed to secure, monitor, manage and secure an organization's entire fleet of mobile devices. Web-based and highly scalable, AirWatch's multi-tenant architecture provides ISVs and OEM manufacturers with a single, real-time, integrated view of all mobile devices deployed across each customer's enterprise, leading to reduced device downtime, an improved end user support experience and faster adoption rates of both the device and the mobile apps running on them. AirWatch's mobile device management platform is built for white labeling, with the ISV or OEM's brand prominently displayed on all screens and reports.

"Embedding AirWatch in our software allows us to continue our commitment to hardware independence, while also providing an even higher level of technical support and responsiveness," says Scott Yetter, Voxware CEO. "AirWatch provides us with a key differentiator that further sets us apart from the competition."

"We are very pleased with Voxware's decision to embed our technology in their solution suite. By securing, monitoring, managing and supporting the devices running their app, AirWatch helps ensure the effectiveness of Voxware's voice-driven picking solution," says John Marshall, AirWatch's founder and CEO. "It goes without saying that providing systematic, holistic support of a mobile application across a large install base is extremely challenging without also monitoring device performance."

AirWatch's enterprise-grade mobile device management helps ISVs and device OEMs expand and extend their own product reach by:

  • Providing a multi-tenant architecture that allows for unparalleled scalability and centralized, simultaneous management of multiple customers
  • Providing comprehensive support of all major mobile platforms: iOS 4, Android, Windows Mobile, Blackberry and Symbian
  • Maintaining its commitment to being mobile device and WLAN equipment vendor agnostic, which broadens software and device providers' own, unique differentiation when the customer uses a myriad of mobile devices
  • Streamlining the acquisition and deployment of all mobile devices—IT can remotely enable and enforce security policies and procedures across any IT-defined group of deployed devices
  • Improving both the adoption rate and the ROI of the mobile app and the mobile device by ensuring each device is ‘out-of-the-box' ready and has immediate access to remote technical support
  • Reducing the ISV's and OEM's support costs and that of their client's, including travel and shipping costs associated with device repair, especially for those with "no issue found"
  • Providing case management for support specific to the mobile and wireless environment, including integration to third-party case systems
  • Managing by exception with proactive alarms and alerts—the problem finds the help desk instead of the help desk trying to find the problem

About AirWatch
AirWatch is a leading provider of enterprise-grade mobile device and WLAN management solutions for Apple's iOS, Windows Mobile, BlackBerry, Android and Symbian devices. With its highly scalable, real-time, integrated MDM platform, AirWatch can successfully secure, monitor, manage and support an enterprise's entire fleet of mobile devices, regardless of device type, manufacturer or location. Headquartered in Atlanta, AirWatch successfully manages the challenges of enterprise mobility for more than 1,000 organizations in the distribution/logistics, field service, government, financial services, healthcare, hospitality, manufacturing retail and transportation industries. For more information, visit www.air-watch.com.

About Voxware
Voxware provides voice-driven software products that optimize the full spectrum of warehouse operations for greater accuracy, productivity and flexibility in supply chain execution. Voxware's corporate headquarters are in Hamilton, New Jersey, with operating offices in Cambridge, Massachusetts,and the United Kingdom. For more information, visit www.voxware.com.

SOURCE: AirWatch