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Bringing A 19th-Century Vendor Into 21st-Century Retailing

July 21, 2010

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Case Study: Bringing A 19th-Century Vendor Into 21st-Century Retailing

By Wendy Meyeroff

Access the website of Mast General Store (www.mastgeneralstore.com), and you immediately get the flavor of an old-fashioned general store. That's good … because that's exactly the impression the company wants to give new and returning customers. The original store was founded in 1883, and there are now eight locations. The company's current ownership began in 1980, and in 2007 an extensive search for a 21st-century multichannel retailing system began.

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Case Study: Bringing A 19th-Century Vendor Into 21st-Century Retailing

Celerant Technology Corporation

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