Articles
Einstein Noah Restaurant Group Leverages Video To Improve Operations & Store Level Profitability
June 7, 2010
•Case Study: Einstein Noah Restaurant Group Leverages Video To Improve Operations & Store Level Profitability
By Envysion, Inc.
In 2009 the Einstein Noah Restaurant Group faced a challenge familiar to the entire hospitality industry: how to improve financial returns in the face of a severe economic downturn. As a multi-unit operator, a key focus area was store level profitability. Einstein Noah had not previously deployed video and it quickly emerged as an improvement option available to their organization.
MANAGED VIDEO AS A SERVICE SOLUTION
Einstein Noah engaged Envysion and together kicked off an
accelerated pilot of the Envysion Insight service. Through a
prescribed pilot, Envysion was able to rapidly guide Einstein Noah
through deployment as well as demonstrate store- level profitability improvement and operational impact. Importantly, Envysion was able to also show
how easy the service is to use and confirm that it required little IT support. The pilot process also served as an opportunity for Einstein Noah to identify custom requirements and refine how and when managers would receive
notification of key exceptions. Envysion's service was integrated
with Einstein Noah's point-of-sale system and this combination
translated to actionable insight for managers. The success of the pilot led to the decision to deploy Envysion's Insight services to all corporate stores.
•Case Study: Einstein Noah Restaurant Group Leverages Video To Improve Operations & Store Level Profitability
