Articles
Extending Human Resources Self-Service Applications To The Unconnected Workforce
February 28, 2007
•Article: Self-Service For Human Resources
Human Resources Self-Service applications are, in some ways, like a marriage of the old-fashioned cork bulletin board to modern networking technology. Rather than posting notices and requiring workers and job applicants to fill out forms in triplicate, self-service applications have allowed HR professionals to quickly and easily reach every single network-connected employee. HR Self-Service is a quantum leap over oldfashioned paper, mail and phone-based systems.
Surprisingly, however, those old-fashioned systems continue to be used today. They survive because of the technological gulf that separates "white collar" and "blue collar" workers. While network-attached employees reap the benefi ts of HR Self-Service, those in other segments of the workforce (manufacturing, service, trades, retail) have yet to experience those advantages and are still served by the outmoded systems of yesteryear.
These old, paper-intensive systems are still the standard in the areas of hiring and recruiting, and occupy large percentages of HR budget and time. According to Salomon Smith Barney, companies spend an average of $1,700 per employee per year on HR communications.
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