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06.09.2008 -- Migrating To Customer-Centric Point Of Service

June 9, 2008

www.retailsolutionsonline.com
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RetailNOW 2008 is the premiere convention and expo for all professionals in the retail technology industry. RetailNOW is where the industry meets each year to become educated on new business trends, emerging technologies and best business practices along with exploring a diverse exhibit hall with more than 130 booths featuring the latest products in the retail technology industry. This show is a must attend for all levels of retail technology professionals. Click here for more information

Featured Articles
Payment Processing: CHIP & PIN Compliance
Changes are coming that could negatively affect your bottom line. Effective October 2010, the liability for fraudulent use of a credit card shifts from the financial institution to the retailer. The good news is that there is a way to avoid having to assume that liability, but it requires changes at the store level in terms of equipment, and procedure.
A Linens Leader Cuts Costs And Improves Scalability With Better Networking
Download this one-page case study on how a New Edge broadband solution enabled Anna's Linens to improve customer satisfaction, scalability, and efficiency.


Making The Most Of Your Face Time With Retail Banking Customers
VeriFone's customer-facing transaction devices have the potential to help speed lines, streamline processes, enhance customer satisfaction through higher service levels, automate routine procedures so customer contact employees can devote more time to relationship-building and cross-selling, and enable you to increase your products and services per-household.
PCI Boot Camp: The Basics
What can happen to you and/or your organization, if you fail to implement or adhere to, the Payment Card Industry Data Security (PCI DSS) compliance rules?

Top News Stories
Retail Anywhere Integrates Its POS With Mercury Payment Systems
NRF Welcomes Senate Bill Requiring Visa And MasterCard To Negotiate Over Hidden Annual Fee
RFID Reduces Jewelery Inventory Time From 3 hours To 10 Minutes
ESRI Business GIS Summit Shows How To Optimize Business With GIS In Today's Tough Marketplace
Microsoft Recognizes Its 2008 Windows Embedded Partner Excellence Award Winners
Indiana Botanic Gardens Successfully Re-launches Website With Retail e-Commerce Framework
Milestone Releases XProtect SDK version 3.2 For Powerful IP Video Integrations
Design Within Reach Selects Tomax Retail.net As Platform For Multichannel Operations
Seastone Introduces Walt Disney Collection Of Gift Card Packages
A Powerful And Affordable Integrated Payment Solution For Big Ticket Retailers
Featured Products
MMF Cash Drawer ClamShell Peripheral Platform
Designed to mount to MMF's MediaPLUS Cash Drawer, the ClamShell IPCP securely houses a PC and holds a best-of-breed printer, keyboard, and display on an integrated peripheral platform.
Product Sheet: ClamShell Peripheral Platform     Request Information

NCR RealPOS
NCR RealPOS workstations and peripherals address retailers' needs to take advantage of the latest software, protect their existing investments, make the most of valuable counter space, and quickly turn new hires into productive associates. Designed to be upgradeable, flexible, and simple to service, NCR RealPOS can extend the life of your system and lower your total cost of operation.
Request Information

Netkey Retail Applications Overview
Economic imperatives, rising customer expectations, and competitive pressures drive new store technology investments. The ability to synchronize multiple sales and marketing channels to grow revenue and market share is a requirement in today's retail environment.
Application Datasheet: Retail Applications     Request Information

Opticon LPN 1736 Omni-Directional Laser Scanner
The miniature LPN 1736 omni-directional laser scanner is one of the smallest, hands-free scanners on the market, taking up just a 3" x 3" space. The device scans bar codes from any direction, making it extremely easy for even the most inexperienced retail employee.
Product Sheet: LPN 1736 Omni-Directional Laser Scanner     Request Information

Prodco TIS-100 Thermal Camera
The TIS-100 is a ceiling mount people counting sensor with the imaging optics, sensor, high-speed signal processing and interfacing electronics all contained within a molded plastic housing. The unit functions optically, sensing heat generated by people only, passing underneath as thermal images, through a germanium lens.
Product Sheet: TIS-100 Thermal Camera     Request Information

Raymark Xpert-Store: POS Software
Easy to use and fully customizable, Xpert-Store™ offers a full array of retail point of sale system features.
Request Information

Featured Downloads
Certegy Check Services, a leader in check cashing, electronic check conversion, and collections, supports more than 396,000 merchant locations worldwide bringing security and reliability to payment processing, loss prevention, and risk management. Visit us at NRF LP, booth #607 or call 1-866-496-2637. www.fidelityinfoservices.com
Market Report: Migrating To Customer-Centric Point Of Service
This report focuses on the Best-in-Class retail methodology of upgrading legacy Point of Sale (POS) or Point of Service (POS) to the next generation POS processes that can support seamless order management, loyalty and guided selling, and faster payment acceptance. These are imperative for creating customer service efficiencies in a hyper-competitive retail environment.
Retail RFID Compliance
Since the first retail industry compliance initiatives, retailers and suppliers alike have influenced significant advances in RFID. Today's hardware systems are much smaller and more easily integrated into the manufacturing and distribution process; tag performance has increased dramatically as the price for tags continues to fall; and the benefits of RFID are being realized as suppliers leverage the RFID infrastructure for internal applications.
Industry Events
Filling The Bandwidth Gap – New Opportunities To Upgrade Your Network
June 12, 2008
11 AM PT (2 PM ET)
New Edge Networks, which uses Cisco technology across their nationwide network, has introduced a breakthrough service giving businesses a true MPLS network without the higher price of T1 lines.

TOPSS
Technology And Operations Store Summit 2008

June 10-12, 2008
Red Rock Casino Resort And Spa
Las Vegas, NV

NRF Loss Prevention 2008
June 23-25, 2008
Orange County Convention Center
Orlando, FL

KioskCom Self Service Expo
October 15-16, 2008
New York, NY
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