Articles
Quickly Deliver Applications And Meet Aggressive Timetables With Netkey Solutions
March 5, 2007
•Case Study: Retail Software
A top general merchandise retailer with over 1,500 stores in 47 states has a history of using technology to drive sales, improve customer service, and create a sustainable competitive advantage over a larger rival.
As one of the first retailers to offer a gift registry in its stores using networked interactive kiosks, the company realized the benefits of self-service could be multiplied with additional customer and employee-facing applications. However, deploying and managing separate in-store applications on a variety of hardware form factors such as kiosks and PC terminals presented unique challenges, even to this retailer's experienced IT staff.
Using the Netkey platform, the retailer was able to quickly deliver new applications at the store level and meet its aggressive timetable. Now, with over 8,000 units and multiple applications to update and maintain on a regular basis, the ability to remotely install and manage new content using the Netkey software platform represents significant IT savings in terms of time and manpower. Operational costs have been reduced, and staff now has more time to focus on other critical IT functions.
Click Here To Download:•Case Study: Retail Software
