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Reliability From Day One: How IBM Delivers Retail-Hardened Systems Designed To Help Withstand The Real Retail World
November 29, 2007
White Paper: Reliability From Day One: How IBM Delivers Retail-Hardened Systems Designed To Help Withstand The Real Retail World
With over three million point-of-sale (POS) systems shipped and installed, IBM Retail Store Solutions is the market leader in POS technology, and has been continuously for 30 years. IBM products are found all over the world, in every size store and every segment of this vast, diverse industry. One of the reasons why so many retailers choose IBM is because of our ability to deliver products designed exclusively for the unique demands of the real retail world. These systems are not generic office PCs repackaged or customized for retail; they are true POS systems specifically engineered to deliver high uptime and long-term reliability under harsh conditions. We define these systems as 'retail-hardened'.
The IBM concept of retail hardening represents more than three decades of experience accumulated by our teams, working side-by-side with all kinds of retailers in a wide range of store environments. Today, IBM incorporates the principles of retail hardening in all three phases of production: design, manufacturing, and testing. In each case, our POS system units and peripherals meet extremely high standards. As detailed in this paper, these standards often exceed accepted PC industry requirements.
IBM is not the only company, however, that claims to offer retail-hardened solutions. This white paper provides a detailed explanation of the design values, manufacturing practices and testing methodologies that support the IBM concept of retail hardening. We believe products that have not passed this battery of tests should not be referred to as 'retail-hardened'.
Click Here To Download:White Paper: Reliability From Day One: How IBM Delivers Retail-Hardened Systems Designed To Help Withstand The Real Retail World

