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 The Customer Experience Summit
August 17 - 19, 2008
Nashville, TN
Do you know the depth of information and opinion today's customers have
in hand and heart before they ever look at your Website or walk into
your store? Are you prepared to cater to and win them over when you have
that split second chance? Come hear real experts share perspective and
knowledge about how customers pre-shop and the way retailers can win
their business. For more information, contact marc@retailconnections.biz.
or go to www.cathyhotka.com.
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| Featured Articles | | Retail Enterprise Implementations In 21 Weeks Or Less?
Although most CIOs still have a strong technology background, their top priority nowadays is not to be "chief propeller head" but to help improve business performance. As such, CIOs and head coaches of American football teams have much in common. Here's how Reflexis has been able to achieve and preserve its track record of 100 percent
successful implementations of Task Manager in 21 weeks or less.
| | Micros Retail XBR Helps Genesco Predict Results
XBR is more than a tool for catching dishonest employees. Its powerful analytics capabilities can be used to evaluate non-POS data, revealing ways to save money and to identify areas for improvement.
| | E-Waste: The Greening Of Retail
Did you know that we in the IT Industry are creating waste, E-Waste, at a rate of 4 times other waste? In 2007 alone, we created over 12 million tons of the stuff just here in the US.
| | Green Retailing: The Battlefield For Customer Loyalty Just Got Greener
Retailers are attempting to give customers better choices and more relevant information, so that customers with environmental concerns can shop in confidence. The competition between retailers has moved to a new battlefield and those with the courage to invest beyond public relations campaigns will win the day with a consumer segment that requires more visibility and responsibility to the environment.
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| Featured Products | Star Micronics TSP700II Ultra High Speed Thermal Printer
The TSP700 series of ultra high speed, two-color thermal printers is equipped with a number of advanced features and a small footprint, the printers are ideal for POS, credit card, restaurant, bar code, hospitality, and kiosk applications.
Product Sheet: Star Micronics TSP700II Printer
Request Information
|  | Telsource LVS 3200 Interactive System: Interactive Kiosk
The new LVS 3200 takes self-service and in-store customer assistance to a whole new level. LVS 3200 combines traditional self-service functionality with integrated voice and sound to provide and all-in-one interactive kiosk and IP telephony solution that will revolutionize your store.
Product Sheet: Interactive Kiosk
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|  | Tomax Retail.net® Solutions — Customer Management
Because the continuum begins and ends with the customer, Customer Management is an essential element of a retailer's business. The dynamics that occur at the point of sale represent "the moment of truth." The customers are the final arbiters of every action that every retailer makes behind the scenes and are constantly "voting" on how they feel about a store.
White Paper: The Demand-Driven Retail Continuum: Connecting The Dots Between People And Processes
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|  | Oracle Retail Sales Audit
Oracle Retail Sales Audit provides the tools to evaluate point-of-sale data to ensure the accuracy and completeness of information exported to downstream systems used in optimization processes, financial reporting, and analysis.
Product Datasheet: Oracle Retail Sales Audit
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| +of+retail_color.jpg&w=75&h=75) | Tripwire Enterprise
Unauthorized change is the most significant threat to an IT organization's ability to improve availability, security, and compliance.
That's why thousands of organizations worldwide use Tripwire® Enterprise as their configuration audit and control
solution.
Product Overview: Tripwire Enterprise
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|  | Workbrain Workforce Planning
Operating on the critical front lines of the retail operation, an optimal workforce creates a shopping experience that is profitable for retailers and satisfying for customers.
Product Sheet: Workforce Planning
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|  | Self-Service Kiosk: Customer Check-In
Retailers can optimize both with Source Technologies' self-service customer
check-in solution. The heart of the solution is the SK12 interactive kiosk which
offers a retail-hardened integrated touch screen and embedded PC, engineered
and manufactured to handle the rigors of the real world.
Product Sheet: Self-Service Kiosk Customer Check-In
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|  | VeriFone: MX860
As the integrated retail landscape becomes increasingly competitive and complex, you need powerful and rugged payment devices. As the newest member of the fully integrated MX Solutions family, the MX860 is as versatile as it is performance-oriented. The combination of a wide screen, a tactile keypad, and a large signature capture area speeds customers through lanes. A fast processor and ample memory make the MX860 especially well suited for high-volume locations.
Product Sheet: VeriFone: MX860
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| Featured Downloads | | GS1 DataBar™ 2010 Sunrise: An Explanation From A Retailer's Perspective | A new type of bar code, GS1 DataBar™, has been approved for marking trade items in the retail supply chain. GS1, the global retail standards-setting organization formerly known as EAN International and Uniform Code Council, has set January 1, 2010 as the "sunrise" mandate for global adoption of this new bar code type. As of 2010 all manufacturers, worldwide, will have the option of marking their packages with GS1 DataBar™ codes – as an alternative to the EAN/UPC bar codes used today. Retailers must be ready to scan these packages at the point of sale and elsewhere within their logistics systems.
| | Cold Hard Facts About Using Mobile Computers In Cold Storage Environments | Cold air, frost, and condensation — Each of these elements creates a specific challenge for rugged mobile computing equipment. The insulation used to keep refrigerated and frozen storage areas cold also poses problems when it comes to wireless connectivity. Here's a brief overview of how these conditions impact mobile computer performance.
| | Product Sheet: New Edge Network-Based VPN | | New Edge's Network-Based VPN solution connects store locations and supports numerous retail functions. Download our two-page brochure to find out more. |
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| KioskCom 2008 Wii Giveaway Winner! |  Retail Solutions
Online, in conjunction with iTEK, is proud to announce the
winner of the KioskCom 2008 Nintendo Wii giveaway. Will Hanzel, operations coordinator of
Las
Vegas Motor Speedway, was the lucky registrant selected. Congratulations
Will!
We thank all of you that entered the contest. Be on the lookout for more
great
contests coming your way from Retail Solutions Online.
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| Profile Update Prize | Update your contact information and be entered to win an Apple iPhone.
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