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Case Study: Eco-Chic Consignments, Inc. Improves Inventory Management With Help From Retail Anywhere
July 4, 2008
•Case Study: Eco-Chic Consignments, Inc. Improves Inventory Management With Help From Retail Anywhere
Eco-Chic's technology was outdated and cumbersome for employees to navigate. They needed a standard POS solution with the ability to view all customer and consignor account details (purchase history, items consigned, payouts and balances) in real-time at all stores and corporate office locations. With little technical staff Eco-Chic also needed an affordable solution that would be easy to use and implement as well as secure and dependable with on-site service options.
Ann considered a number of solutions before choosing Retail Anywhere software and IBM SurePOS Hardware. Using Retail Anywhere's POS and Enterprise solutions, Eco-Chic now has the real-time details to accurately process customers and consignor transactions involving charges, credits, and payouts. Their customers now have the ability to shop and consign at any of the 11 Eco-Chic's locations. Wish lists are also part of the new solution, providing customers notification when specified inventory (wish-list) becomes available. The new solution has increased the efficiency of Eco-Chic's cashiers, shortened customers wait, and increased satisfaction levels. It has also allowed Ann to devote more time to developing her business and identifying the newest trends.
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