Saks Chooses Oracle Applications To Deliver Business Insight Across All Operating Channels

Luxury retailer Saks has selected Oracle Retail and E-Business Suite applications to integrate business operations across channels and improve margins and profitability. The Oracle implementation is part of a business-wide initiative to establish a flexible and scalable IT platform that will provide finance, human resources, merchandising, commerce and store operations teams with real-time, mobile access to sales, inventory and performance data they require.

"Oracle provides us with a modern technology platform on which we can support our omni-channel approach to the business and build a next-generation retail environment," said Michael Rodgers, Executive Vice President and Chief Information and Operations Officer, Saks Incorporated. "We will use the integrated Oracle Retail solutions to enable our vision of one customer/one product/one inventory, through a seamless set of business processes supported by proven technology tools."

Saks plans to use Oracle Retail Merchandise Operations and Management and Oracle Retail Planning and Optimization solutions to improve performance by identifying emerging trends across commerce, store and mobile channels and managing offerings to meet customer preferences. Saks will use the Oracle E-Business Suite 12.1 to transform global financial and human resources operations with faster and more simplified reporting and increased visibility into performance metrics.

"Saks provides its customers with memorable and superior shopping experiences," said Mike Webster, senior vice president and general manager, Oracle Retail. "By using Oracle to establish a global, cross-channel platform, Saks will enable employees to deliver a better, more personalized customer interaction across every touch point."

By implementing a complete suite of pre-integrated Oracle solutions and using a full Oracle technology stack that includes Oracle Fusion Middleware and Oracle Database 11g, the luxury retailer, over time, expects to lower costs associated with maintaining disparate systems and enable employees to spend more time on value-add activities.

Saks Incorporated operates 45 Saks Fifth Avenue stores, 61 Saks Fifth Avenue OFF 5TH stores and ecommerce site saks.com.

Saks currently uses Oracle Database and Oracle Hyperion performance management applications to support strategic financial planning, budgeting and performance management.

SOURCE: Saks Inc.