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•Case Study: Streamline Payment Processing To Unify Franchise Operations

By Erin Harris, Integrated Solutions for Retailers magazine

According to AtoZFranchises.com, approximately 1 out of every 12 businesses in the United States is a franchise business. By definition, franchising offers franchisees the advantage of starting up a new business quickly based on a proven trademark and formula of doing business. However, everyday business operations, like payment processing, become challenging when processors are not streamlined across franchisees. Mitchell Moore, vice president of the Nestlé Toll House Café franchise in Richardson, TX, knows this exact situation to be true.

Nestlé Toll House Café's first franchise opened in Frisco, TX in 2000. Today, 104 franchisees operate nationwide. Nestlé Toll House Café offers a variety of more than 50 Nestlé products, including cookies, desserts, smoothies, ice cream, and more. Its franchises exist in the form of outdoor street cafés, in-line cafés (storefront walk-up style cafés), and kiosks. Nestlé Toll House Café franchisees employ more than 500 people systemwide and produce $31 million in annual revenue.

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•Case Study: Streamline Payment Processing To Unify Franchise Operations

Used with permission from Integrated Solutions for Retailers magazine.