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Editor's Notebook
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Biometric Payment's Most Recent Run Will Fail... Again
By Matt Pillar, Editor In Chief
Speculators might single out John P. Rogers as the man responsible for the demise of commercial biometric applications at the point of sale, but I disagree. I think the concept was fundamentally flawed long before Rogers, but the idea of a mobile wallet shows promise.
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Featured Integrated Solutions For Retailers Article
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Control Shrink, Lower Inventory Costs
A Q&A With Dave Haller, VP sales and marketing, WIS International
Inventory can represent the largest asset on a retailer's balance sheet, accounting for 60% to 80% of retailers' total assets. Effective inventory management can have a significant impact on the company's overall financial success. Dave Haller, VP sales and marketing at WIS International, explains how retailers can lower costs associated with inventory and how to improve the inventory process.
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Guest Expert
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Effectively Outsourcing Customer Contact Services
By Jim Boring, Content Management Services LLC
You are considering outsourcing some or all of your customer contact services. Or you have already made that decision and you are trying to evaluate various potential outsourced call center/contact center partners. What are the criteria you should apply in that selection process? This white paper will enable you to quickly establish meaningful standards that will allow you to determine whether a potential partner is capable, willing and committed to working with you to satisfy both your business and your service objectives.
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Featured Articles
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Why Leading Retailers Use Traffic Data For Workforce Management
By John Orr, CSO, Dayforce
Many successful retailers use workforce management solutions to improve store management and profitability by leveraging day-to-day store data. Not surprisingly, the choice of what type of data to use can significantly affect the total impact workforce management tools can have on retail businesses.
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Factors That Influence Video Analytic Performance
Submitted By Aimetis
There are many factors, both external and internal, that can influence the performance of computer vision-based video analytics algorithms. Performance can vary greatly depending on the situation of the deployment setting. These factors can be broken into the following general categories — environmental factors, computational factors, and the definition of accuracy.
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Customized Interfaces And Printers Keep Crate & Barrel's POS System Rolling
Submitted By Epson
A year before Crate & Barrel's planned rollout of a new POS system, the unexpected happened: the old Axiohm printers running on their legacy NCR systems began having serious problems. Because Crate & Barrel was developing its new POS system internally, it still needed a year to streamline and pilot its new venture. Did it make sense to replace hundreds of printers before installing the new system?
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Featured Content
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| Extend Your Energy Management System Investment |
| Site-Command AnyConnect allows you to extend your investment in legacy EMS hardware by providing a seamless bi-directional interface to the Site-Command Data Center. AnyConnect is an internet appliance with extended connectivity capabilities and an "IT friendly" 1U 19-inch, rack-mountable enclosure or a traditional wall/ panel-mount option.
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| Kiosk Branding Guide |
| With the proliferation of kiosks, especially in retail outlets, businesses now have a new weapon in their branding arsenal. The branding process involves creating a unique name and image for a good or service in the mind of the consumer.
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| Big Box Retailer Keeps $360 Million Annual Utility Spend In Check |
| This retailer receives the services of an assigned Energy Manager that performs a set of activities designed to cost-effectively reduce energy consumption and cost. Utilizing advanced techniques to analyze the energy and water utility invoice data (Energy Performance Reporting), this service identifies client facilities with "high" energy use relative to peer stores and recommends definitive steps to improve energy performance.
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| Browse the content library |
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Submission Information
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Retail Solutions Online invites members of the community to submit their technical articles,
application notes, white papers, tutorials, videos, press releases, and other relevant content for featuring on www.retailsolutionsonline.com and in our e-mail newsletter.
For more information, please consult our editorial submission guidelines.
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