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Editor's Notebook
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Simple Retailing Brilliance
By Matt Pillar, Editor In Chief, Retail Solutions Online/Integrated Solutions For Retailers magazine
I drive a lot, and for myriad reasons, I hate stopping. I'm in a hurry to get to or home from the office. My kids are strapped in and sleeping in their car seats. It's 13 degrees outside. Stopping, for me, is most often inconvenient. That's why I love drive-thrus. I've spent time wondering why more formats haven't adopted drive-thrus.
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Integrated Solutions For Retailers Featured Article
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Brooks Brothers Masters Data Consistency
By Erin Harris, Integrated Solutions For Retailers magazine
A single-platform business intelligence application gives Brooks Brothers access to accurate metric-driven sales data and saves 1,500 man-hours annually in its reporting efforts.
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Guest Series Article
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Guest Series Article Three: Wireless Marketing -- Opportunities And Implications
By Inez Blackburn, Retail Expert/Marketing Consultant
Retail Solutions Online/Integrated Solutions For Retailers and Compliance Networks are proud to present a guest series by Inez Blackburn, retail marketing expert/consultant.
In this article, Wireless Marketing — Opportunities And Implications, Inez Blackburn explores the fact that marketers today face unprecedented challenges with respect to gaining the consumer's attention due to the emergence and convergence of technology. Forget "Generation Next"; we are in the midst of "Generation Text!" You can still catch up if you missed part one or part two of this series.
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Featured Articles
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A Slice Of Auto ID Corrects Wholesale Grocer's Inventory Challenge
Submitted By Datalogic Scanning
Heiderbeck, a German wholesaler grocer, supplies the retail trades with 3,500 different cheese and dairy products. Approximately 70% of their products are continually in stock, which requires consistent monitoring for expiration dates.
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Layaway: Rediscovering A Customer Service
Submitted By Jesta I.S., Inc.
The adage "Everything old is new again" is getting a lot of use these days. From vinyl records to platform shoes, we are seeing things that were retired years ago come back to mainstream use. Layaway offers the consumer an opportunity to purchase an item that might otherwise be unattainable. For the retailer, this means the opportunity to attract customers who, without a layaway payment option, might not shop in your store. The challenge for both the consumer and retailer is the management of payments and outstanding balance on the layaway.
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Are You Overpaying For Wireless Data Collection Devices?
Warehouse and distribution managers have responded to the retail industry's demand for real-time inventory tracking by turning to wireless data collection systems for faster, more accurate inventory control. However, this has posed a problem. As the original, DOS-based terminal emulation systems they've relied on wear out, or are phased out by manufacturers, they've been pressured to turn to more costly, complex Windows-CE-based systems.
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Featured Downloads
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| 7 Steps For Expanding With Online Sales |
| Offer a solution to this challenge by developing a custom, integrated e-commerce site with advanced functionality that sets you apart from your competition. As an extension of your brick and mortar store, your site will give your products the visibility to be accessible to anyone at anytime. After creating your integrated e-commerce site, ensure increased revenues by integrating your website with shopping sites such as Amazon and eBay, allowing for even greater exposure on the web.
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| Aligning Self-Service With Business Objectives |
| Self-service has become accepted as an integral part of an overall customer service and sales and marketing strategy. Today, savvy organizations realize that self-service technology is a reliable means to elevate customer and employee service levels, optimize revenue capacity, and drive cost out of the business.
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| Customer Satisfaction -- Inspiring Loyalty |
| Most retailers agree that the success of any store, any chain, or any brand is as simple and recent as the satisfaction of its latest customer. Was he or she helped by a knowledgeable salesperson? Was the desired item available and easy to find? Was the salesperson willing and able to assist the customer? Was the experience the kind that will inspire the customer to return or, better yet, pass by competitors to return?
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| Browse the download library |
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Submission Information
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Retail Solutions Online invites members of the community to submit their technical articles,
application notes, white papers, tutorials, videos, press releases, and other relevant content for featuring on www.retailsolutionsonline.com and in our e-mail newsletter.
Please send your submissions or questions to us at editor@retailsolutionsonline.com.
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