ARTICLES BY KARA MURPHY
Price Chopper Enters High-End Market With New Market Bistro
Concept store is Price Chopper’s biggest investment ever.
E-tailer Zady Is Radically Transparent About Products
Site focuses on storytelling, content, keeping customers engaged longer.
Williams-Sonoma Finds Strength In Online, Catalog Sales
Williams-Sonoma is poised to have an exceptional year. Retailers offering products for the home should reap the benefits of a rising economy and housing market, explains Marshall Hargrave for The Motley Fool. Among these retailers, Williams-Sonoma is well positioned, with growth in both its e-commerce and brick-and-mortar business, to engage customers across channels.
Radio Shack Rebrand Includes Efforts To Reach Millennials
Popular Super Bowl ads just a first step in attracting a new generation.
Retailers Face Big Challenge Securing POS Systems
The malware that infected Target was a simple program and others are out there, experts warn. Retailers face a huge challenge in securing customer data from malware that collects credit card data and information directly from point of sale (POS) devices. Experts believe the recent high-profile security breaches at Target, Neiman Marcus, and Michaels are just the tip of an immense issue that will continue to plague retailers.
Sports Authority’s New CEO Outlines Past Issues, Plans For Future Success
Assuming the role of CEO in 2013, former Petco exec Michael Foss believes the company can always be better. Despite cementing itself a position in the top 100 retailers, Sports Authority still has plenty of room for improvement. At least that’s what its new CEO Michael Foss said in a recent interview.
A Look At Consumer Trends Influencing The Omni-Channel Retail Experience
Customer data analysis can be used in a myriad of ways to make shopping experience better for customers. Merchandising and marketing are vital to successful modern retailing. Customer data analysis lies at the heart of making those decisions precise. By using technology and software, retailers can understand each step a consumer takes on the path to a purchase. Retailers can use collected data to make decisions about everything from crafting personalized offers to purchase decisions on sizes and colors.
IKEA’s Strategy For Growth Proves Effective
Visits to ikea.com increased by about 20 percent in fiscal year 2013 and visits to its famous superstores were slightly down. Even so, IKEA’s officials expect its brick-and-mortar stores to remain the cornerstone of the company’s ambitious growth plan, which calls for reaching sales of $68.4 billion by 2020. Fiscal year 2013 saw sales of $38.6 billion, a 3.2 percent increase over the previous year.
DOD Looks To Trim Defense Commissary Agency Budget
Cuts as deep as $1 billion from the DOD are under consideration, the American Legion says. The Department of Defense (DOD) is looking to save money, and the Defense Commissary Agency (DeCA) might find itself in the clearance aisle.The DOD is looking at a scenario in which $1 billion could be cut from U.S. military grocery stores over the next three years. That means that all but a handful of the 250 stores would close. The stores, open only to service members, charge an average of 30.5 percent less than prices at commercial supermarkets, club stores, drug stores, dollar stores, and discount department stores. Authorized customers purchase items at cost plus only a 5percent surcharge.
Retention Predictor Identifies Employees Who Are “Flight Risks”
An Ultimate Software tool gives employers insight into employee performance and intentions. Some retailers are now using software that gives human resources professionals and managers the ability to forecast an employee’s intent to remain with an organization and identify employees who need development. The insight-driven tool called the UltiPro Retention Predictor was developed by Ultimate Software.