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Change Management In A Down Economy: Connecting With Employees To Increase The Odds Of Success

Source: Protiviti Inc.
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White Paper: Change Management In A Down Economy: Connecting With Employees To Increase The Odds Of Success

By Protiviti

Change management is an established method for coping with the continuous process of change. It is a recognized management discipline and a structured approach to helping organizations and individuals deal effectively with shifts in strategy, organizational structure, policies and business processes.

However, understanding that change must and will occur, and having a process to manage that change, does not make it any easier – especially as employees deal with heightened anxiety levels.

According to a Harvard Business Review study, companies realize only about 60 percent of their strategies' potential value because of defects and breakdowns in communication and planning. The uncertainties posed by a down economy, and the pressure cooker environment that it fosters, add significantly to the overall stress level and possibility for failure. When companies face undue pressure and change enablement priorities are left unad- dressed, an organization may experience an array of consequences.

As many executives may attest to, and countless studies have revealed, change management programs have a significant track record of failure for an array of reasons. There are clear indicators of risk that a change initiative may falter. above all, organizations must realize that there may be a general reluctance to embrace change. Inertia is comforting, especially with heightened anxiety and the fear of the unknown as the alter- native. there are four phases in the individual change process: denial, resistance, exploration and commitment. Organizations must guide employees through these phases to confront this natural resistance until they are fully bought in and "own" the changes.

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White Paper: Change Management In A Down Economy: Connecting With Employees To Increase The Odds Of Success

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