In this issue...
We focus on how you can improve net sales, gross margins, and cash flow by reducing return fraud. Oracle presents seven principles for reducing fraudulent returns. JP Morgenthal offers his expertise on service-oriented architecture for retail leaders. Find out what he has to say about SOA organizations. Read how a large discount retailer reduced vendor costs to achieve accurate product profitability. Also, we want to hear from you. Answer a few questions in our Retail Solutions Survey, and we will enter you in a drawing to win a $100 American Express® gift card.
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This newsletter is sponsored by:
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Register now for RFID World 2007! The largest event focused on RFID and Advanced End-to-End Track & Trace Solutions taking place Mar. 26-28, 2007 in Dallas. RFID World is also where the industry gathers to meet face-to-face, making it the most effective place to generate awareness, leads, and sales. Visit the site for more information about the conference and to register.
RFID Solutions subscribers receive a 10% Discount for an Individual/Deluxe Pass. Enter Code Vertmarkets07 when registering.
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Contributing Editor Showcase
Service-Oriented Architecture: A Primer For Retail Leaders
By JP Morgenthal, Avorcor, Inc.
As a retailer, you are already a service-oriented organization. You have loosely coupled connections to your consumers who look to you to provide a retail service. Inasmuch, this consumer "connects" with you for a limited time in order to use your service and then "disconnects" when they have completed using your service. |
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| Featured Editorial | | The Seven Principles Of Effective Returns Management
Reducing returns, especially fraudulent returns, is one of the few operational areas where improvements impact the top and bottom lines simultaneously. Reducing return fraud improves net sales, gross margins, and cash flow, and results in more accurate inventory and commission payments. Submitted by Oracle
| | Flexible ProtoBase Software Offers Greater Control Of Payment Processing Relationships For Proctor ACE Hardware
Southern DataComm's flexible ProtoBase Software with SofTrans® Interface Modules is one of the leading solutions for electronic payment processing for merchants. It's the industry-leading payment authorization and management middleware solution that integrates in either legacy or the latest high-speed POS systems. Submitted by Southern DataComm
| | Quickly Deliver Applications And Meet Aggressive Timetables
Using the Netkey platform, a retailer was able to quickly deliver new applications at the store level and meet its aggressive timetable. Now, with over 8,000 units and multiple applications to update and maintain on a regular basis, the ability to remotely install and manage new content using the Netkey software platform represents significant IT savings in terms of time and manpower. Submitted by Netkey
| | Multichannel Retail: Retail Solutions Online Q&A With CORESense
Retail Solutions Online recently had an opportunity to speak with Jason Jacobs, CEO of CORESense, one of the leading on-demand multichannel retail systems available to the small and midsize retailer. Jason talked with us about his view of the changing retail market, and what retailers need to stay competitive. Interview With Jason Jacobs, CEO, CORESense
| | Large Discount Retailer Reduces Supply Chain Costs With Acorn Systems' Profit Analyzer
A large U.S. discount retailer wanted to reduce vendor costs in its supply chain. Accurate product profitability information would give the retailer the leverage it needed to renegotiate prices with suppliers. When it came to choosing a provider, the retailer didn't hesitate to select Acorn Systems. Submitted by Acorn Systems
| | Customer-Focused POS: Unleash The Power Of Customer-Focused POS
Retailers have always known that personalized service is one of the keys to creating and retaining happy customers. But in a world where customer interaction is often fleeting, retailers find it increasingly difficult to deliver the personalized services and products that increase customer loyalty and drive incremental sales. Submitted by Wincor Nixdorf
| | Traffic Intelligence And ROI
Calculating and establishing an attractive ROI for traffic intelligence is a challenge many retailers face today. Typically, an organization begins the process by calculating the investment required for the hardware and software on a per site basis and then looks to amortize the capital costs over the short or even the long term. Submitted by Prodco
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| Hot Products | Prodco RTC9000 Real-Time Traffic Counter
The RTC9000 delivers precise data on customer entrance and exit activity as well as system status data in real time. RTC9000 is defined by a high level of reliability, data integrity, high-speed processing components, remote system management, real-time status indicators, and alerts.
|  | Netkey Software Platform For Digital Signage
Netkey is the industry-standard software platform for the creation, monitoring, management, and control of self-service applications and content delivered through kiosks, digital signs, PC terminals, and other retail devices.
|  | Agilence StoreVision
StoreVision, the Agilence flagship product is a digital video auditing and surveillance system focused on the retail environment. The StoreVision solution combines all the advantages of an eVision digital video system with powerful data-mining tools and retail-specific investigative techniques.
|  | Cisco Retail Solutions
Cisco retail solutions provide the end-to-end infrastructure that securely
connects your entire environment — retail store, headquarters, warehouse,
or data center — with a flexible, integrated, intelligent network. Respond
faster to customers, track assets more accurately, improve adaptability,
support business initiatives, and make your organization more adaptive, resilient, and integrated.
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| Featured Download | | Introducing Return On No Investment (RONI): A New Formula For Evaluating And Deploying Technology Investments | | For decades companies have trusted the traditional return on investment (ROI) formula to compare the benefits expected to the costs when evaluating fixed capital and technology investments. The ROI formula has also been trusted for years to predict the value of technology investments. However, technology investments seldom offer the projected payback. Why? Because technology requires a significant up-front lump sum payment for license fees in advance of the delivery of an undefined, unpredictable future value. Submitted by TrenStar |
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| Retail Solutions Blog | 
In bringing you the latest information on the retail market, Retail Solutions Online has partnered with various industry experts to expand your access into the retail space to provide the Retail Solutions Blog. |
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| Upcoming Events | KioskCom's Self-Service Expo
April 25-27
Las Vegas
KioskCom's Self-Service Expo is the world's largest and longest running self-service conference and trade show, delivering business solutions focused on interactive self-service programs (including kiosks, digital signage, and all interactive digital media) to a highly qualified audience. Find complete information and sign up at www.kioskcom.com.
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25th Annual D/C Expo & Conference
May 22-24, 2007
The D/C Expo & Conference covers technologies from procurement to manufacturing, SOP/CRM, warehousing, transportation, retail, and reverse logistics. This event explores all the technologies to meet your company objectives in one place. |
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| Training Resources | Thinking About Continuing Your Education?
Let us help you find the right school. Whether you would like to get an associate's degree, bachelor's degree, or master's degree we can help you pinpoint which schools to choose from. |
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| VAR Locator Listing | | If you are a reseller or integrator and you have not already listed yourself in the VAR Locator, now is your chance. The good news is there is no charge! Sign up today. |
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| Advertise Online | | If you are interested in advertising with Retail Solutions Online, click here for more information.
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