Case Study
HDNL Adopts Intermec CN3 Technology To Improve Productivity And Efficiency
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•Case Study: HDNL Adopts Intermec CN3 Technology To Improve Productivity And Efficiency
By Intermec
HDNL aims to deliver a seamless customer experience, which ensures that consumers receive a reliable service that improves their confidence in home delivery. Due to the increase in online shopping and customers demanding more up-todate information, HDNL must deliver a robust and reliable system for tracking a package's whereabouts at any part of the delivery process.
A new generation of integrated technology has come to market, including optical scanners, Windows Mobile, GPRS, and Bluetooth. This range of technology solutions has given HDNL the chance to build on their USP of transparency to its customer base and allows for an integrated system to effectively manage customers' expectations and deliver parcels quickly and efficiently.
After conducting a 4-month study of procurement options, HDNL chose the Intermec CN3—a small, rugged handheld computer with integrated WiFi, 3G WAN, Bluetooth, GPS, Microsoft Windows, scanning technology, and a programming layer for controlling business processes. HDNL selected the Intermec CN3 based on its ruggedness, reliability, long battery life, and because it is waterproof. The technical richness of the handheld device as well as its wide range of functions were other deciding factors. The Intermec CN3 has the potential for mobile workers to set aside the multiple devices they typically must carry and maintain—mobile phone, GPS unit, pager, laptop, camera—for a single instrument.
Click Here To Download:•Case Study: HDNL Adopts Intermec CN3 Technology To Improve Productivity And Efficiency
