Case Study
Rocky Mountain Chocolate Factory Finds Sweetness In POS Solution
Rocky Mountain Chocolate Factory was looking for a solution to unify their unique mix of retail, in-store cooking and franchise needs. Each Store owner required a robust Point-of-Sale solution to organize and run their store transactions and also access the corporate system. Franchises also needed to maintain individual data such as original recipes and tracking of waste and sampling.
Though the list of requirements was long, Key Jobson, Chief Information Officer of Rocky Mountain Chocolate Factory selected Retail Anywhere "because their products are the best fit for our retail concept and their support services are excellent."
Using extensive POS experience and a uniquely developed "franchise system," Retail Anywhere began implementing Rocky Mountain Chocolate Factory's solution in June 2001. The easy-to-use, unifying system helped build a strong relationship between individual franchises and the corporate office. From single store operations to multiunit franchises, Retail Anywhere's software gives store owners access to their sales data, employee productivity, hours worked, store level pricing, register configuration, item maintenance and inventory. The corporate office has access to all the stores sales figures and productivity, and is able to calculate royalties due from each store.
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