White Paper
Usability In Workforce Management - The Importance Of Closing The Usability Gap Between Enterprise Applications And Consumer Web Applications
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•White Paper: Usability In Workforce Management - The Importance Of Closing The Usability Gap Between Enterprise Applications And Consumer Web Applications
By Dayforce
In enterprises worldwide, workforce management continues to be based on the technology of more than a decade ago. Yet, today's technology has evolved considerably compared to that of ten years ago. Where previously basic functionality, primitive graphical user interfaces and design as an afterthought were considered acceptable, today's enterprises understand the value of limitless speed, comfortable and intuitive application design that allows managers to spend less time on processes, focus immediately on key factors that drive company performance, and ultimately make better decisions.
It has become an accepted rule of the modern age that technology advances at an increasing pace. Technological challenges that seemed insurmountable a decade ago are infallibly overcome by human inventiveness. As technology develops, user expectations rise in step. The immediate implication is that technology used today needs to be faster, smarter and more powerful than that created a decade ago. To rise to the top in an increasingly competitive market, solutions must be intuitive, friendly and effective; in short, they must be usable.
The situation is quite different than it was ten years ago, when most enterprise Workforce Management solutions were created. Firms raced to create the first iteration of this technology as opposed to attempting to build the best solutions they could. This mindset was the core of a programming philosophy which set the bar at "good enough". Since Workforce Management solutions had never been seen before, buyers were forgiving. Pressure had not mounted to adapt technology for intended users, and this was especially true in enterprise applications. With few market alternatives to available enterprise solutions, software creators were not driven to continually improve their basic offerings.
Click Here To Download:•White Paper: Usability In Workforce Management - The Importance Of Closing The Usability Gap Between Enterprise Applications And Consumer Web Applications
