Bombay Bowl Selects Envysion's Managed Video As A Service Solution
Envysion Insight to help Bombay Bowl improve operations and the customer experience
Envysion®, Inc., the leading provider of Managed Video as a Service (MVaaS), recently announced that Bombay Bowl has selected Envysion's Insight managed video solution to help drive improvement in both the company's operations and customer experience. Bombay Bowl, a unique Indian fast-casual restaurant concept, was recently recognized as one of the nation's "Fast Causal Top 100 Movers and Shakers" by Fast Casual Magazine as published in their 5th Annual Fast Casual Top 100 Movers and Shakers list.
"Envysion Insight provides our organization unparalleled visibility into our operations and the customer experience," said Amar Singh, president and CEO of Bombay Bowl. "The application allows me to remotely monitor our organization's operational procedures and observe the customer experience as if I were standing in the store watching it unfold. We have incorporated Envysion's service into our everyday management processes and use their exception based reports and alerts to identify areas that require attention."
With Envysion's managed video service an operator can easily view live and recorded video through a simple web interface and get an unfiltered view of actual operations and the customer experience. Envysion connects video to Point-of-Sale (POS) and creates actionable reports and alerting that enable a store manager to reduce exceptions, such as employee theft, and quickly improve their bottom line. Envysion's services makes it easy for customers by providing a turn-key solution that is simple to install, simple to manage, and won't strain their network.
"Our number one priority is to provide a powerful business tool to our customers that delivers operational improvements and enhances the customer experience," said Matt Steinfort, president and CEO of Envysion, Inc. "We are pleased that Bombay Bowl has seen improvement in both their operations and customer service, resulting in greater bottom-line profitability."
Envysion puts the power of video into the hands of a multi-unit operator's entire organization, reaching across departments to 1000s of users, to provide unique business insight that delivers 10-15% profitability improvement. The company created the Managed Video as a Service (MVaaS) model, which brings the Software as a Service (SaaS) approach to video. Envysion enables multi-unit operators to leverage remote live and recorded video and provides insight to improve performance in every location, every day. Envysion's services leverage its scalable, easy to manage, MVaaS platform to eliminate strain on a customers' IT organization and network. Today, Envysion's solutions are driving bottom line profitability improvements with leading restaurant, retail, hospitality and convenience store operators throughout North America. For more information, visit www.envysion.com.
SOURCE: Envysion Inc.