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This Newsletter Is Sponsored By
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Editor's Notebook
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Leveraging The Other Guy's Budget
By Matt Pillar, editor in chief
When the systems you want offer cross-disciplinary benefit, exercising a little diplomacy with colleagues in beneficiary departments goes a long way toward funding your desires.
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Featured Integrated Solutions For Retailers Article
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Build-A-Bear's Cross-Channel Strategy
By Erin Harris, associate editor
Build-A-Bear Workshop is a shining example of cross-channel retailing done right.
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Guest Expert Series
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Revolutionizing Retail With Tablets, From The Warehouse To The Storefront: Optimizing Retail With Tablets
By Mike Stinson, vice president of marketing, Motion Computing
As businesses respond to the increased demand for real-time data at their fingertips, the necessity for mobile computing devices designed to boost productivity through immediate access to information is paramount to success. From the warehouse to the storefront, tablets are quickly becoming the mobile computing solution of choice for retailers implementing productivity tools to manage inventory and improve the customer experience.
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Featured Articles
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How POS Printers Can Save You Money
By Erin Harris, associate editor
Salvatore Pugliese, VP of IT and systems at Hart Stores, a Canadian department store chain with 92 stores, is in the process of overhauling the company's ERP (enterprise resource planning) system in various phases.
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From E-Commerce To WFM, DAVIDsTEA Undergoes IT Overhaul
Submitted by JustEnough Software
Although it's been around for thousands of years, tea has recently made a comeback in popularity. At the forefront is DAVIDsTEA, a specialty retailer based in Montreal, Canada.
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The State Of Core Customer Loyalty Solutions
Submitted by Zebra Technologies
Retailers need to incorporate traditional loyalty technology with emerging technology for a seamless loyalty experience. When it comes to core customer loyalty, retailers are transitioning towards an integrated approach to technology.
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Building Loyalty In A Digital Age
By Michael Griffiths, global product director of retail, Microsoft Business Solutions
Michael Griffiths, Microsoft's Global Retail Product Director, takes a look at the strategic value customer loyalty represents and why some retailers are looking beyond short term expectations to evoke long-term interactions that reinforce their role as a preferred and trustworthy supplier. But what does it take to stand out from the crowd in today's increasingly commoditized marketplace, and how do retailers win the battle to gain – or regain – the loyalty of consumers who have so many choices about what to buy and where to buy it?
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Industry Talk
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Does Your Business Handle Cash And Checks?
By Bob Johns, associate editor
I recently spoke with Ben Clough, senior marketing communications specialist at Cummins
Allison regarding remote deposit capture (RDC) and the handling of cash and checks in the retail industry. As the industry is
evolving, we are taking a look at what retailers are doing now with cash and checks.
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Event Sponsor
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Loss Prevention, Audit & Safety 2012
At retail's comprehensive asset protection conference, you and your colleagues will join subject matter experts, industry partners, and solution providers to tackle the issues facing the industry and asset protection in particular. Bring your team to cover the full breadth of the program: Strategy & Planning, Leadership & Development, Workplace Safety, Technology & Innovation, and Audit & Analytics.
Click here for more information.
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Featured Podcast
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| The Importance Of Omni-Channel Retailing |
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Ravi Bagal, VP and global managing director, retail and distribution at Verizon, talks to Erin Harris about the importance of omni-channel retailing, its impact on customer satisfaction, and the technologies necessary to build an omni-channel strategy.
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RSO Digital Edition
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Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The April 2012 edition is one of the first that is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!
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Upcoming Event
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| Mobile Shopping |
April 23 to 25
Westin | San Diego
This conference will help you make mobile a priority in your organization to achieve funding and advance marketing initiatives; understand evolving staffing requirements and attract people with the right skill sets; optimize usability to build the most competitive mobile experience; create a fully integrated marketing campaign that bridges mobile, web, TV, and print; employ meaningful analytics; and discover the best way to calculate ROI for your mobile initiatives, and more.
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Industry Webinar
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E2E For Retail
April 3, 2012 | 12:00 p.m. EDT
Speakers from Microsoft, JustEnough, Columbus Global, and Keyora will discuss the powerful forces that are shaping the retail industry in today's economy and how, with a growing number of choices — both in channels and technology — today's 'empowered' consumer simply expects more from the retail experience. In this webinar, you'll learn how the E2E Retail solution powered by Microsoft Dynamics enables retailers to:
• Understand and connect the 'new' consumer;
• Accommodate the needs of consumers who are less brand loyal and more demanding than ever;
• Keep pace with evolving and emerging business models.
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