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Editor's Notebook
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The High Cost Of The Chase
By Matt Pillar, editor in chief
In the age of networked, megapixel, 360-degree cameras, facial recognition, alarm monitoring, and video analytics, is there really a place for pursuit, apprehension, and recovery on the part of the LP associate? I don't think so, save for a Code Adam, and even this is debatable. We're in a new age of loss prevention, an age in which technology enables us to truly focus on the power of prevention through deterrence.
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Featured Integrated Solutions For Retailers Article
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Eliminate Missing Cash
By Matt Pillar, editor in chief
When the CFO speaks, it's best to listen. Especially when the CFO is speaking about his displeasure with the amount of missing cash in stores as it moves from tills to safes.
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Executive Outlook
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Tech Advances Drive Alarm Monitoring Convergence
A Q&A With Pamela Petrow, president and CEO, Vector Security
Several technology advances have converged to drive progress in the integration of alarm monitoring, giving multisite retailers the ability to gain an enterprisewide and real-time view of their security infrastructures. Here's what Vector Security President and CEO Pamela Petrow had to say.
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Featured LP Articles
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Hardee's® Franchisee, OTAC Inc., Employs Envysion Insight To Curtail Fraud And Increase Store-Level Profitability
Submitted by Envysion
In 2010 OTAC, a model Hardee's franchisee with 21 locations throughout the Northwest, was concerned that procedure and policy violations could be eroding profits and tarnishing the company's high quality standards.
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Keeping Pace With The Modern LP Executive
By Lisa LaBruno, RILA
Retail loss prevention continues to evolve, with LP executives stepping out of their corporate silos to collaborate with industry peers and external stakeholders and forcing LP professionals to diversify their portfolios and take on additional roles like safety manager, haz mat specialist, human resource investigator, and auditor.
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Coin Redemption Keeps Cash In Stores
By Matt Pillar, Integrated Solutions For Retailers magazine
While some argue the future of cash as a payment medium, others are cashing in on coins. When Waukegan, IL-based regional grocer Lewis Fresh Market placed a self-service coin redemption machine at the front of one of its stores, the benefits — both measurable and qualitative — became quite clear.
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Event Sponsor
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Next Generation Customer Experience
March 26 to 28
Grand Valley Ranch Resort & Spa, Las Vegas
The three-day conference features presentations and workshops from senior-level customer experience professionals from Zappos, Volkswagen of America, Wells Fargo, The Disney Store, Rosetta Stone, Best Buy, MGM International Resorts, Bath & Body Works, Guitar Center, and others. Visit www.The-Customer.com for more information about the agenda and registration details.
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Free Magazine Subscription
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Featured LP Content
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| The Limited Sees Its Customers More Clearly |
| For The Limited, an established U.S. women's fashion retailer with 220 stores and 2,600 employees, finding better ways to manage and improve customer service, staffing levels, merchandising effectiveness, and profitability is key to continued success.
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| The Importance Of Enhanced Security |
| In the storefront, at the office, throughout the warehouse, and on the road, wireless technology is a critical tool for conducting and improving business.
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| Lower Your TCO And Raise Your ROI |
| Consumers no longer use TVs with rabbit ear antennas or cameras that don't allow them to see the pictures they've taken. Digital technology has become ubiquitous in consumer electronics. The retail security industry has lagged behind, but the pendulum is finally swinging in the right direction.
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| Browse the content library |
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Highlight Event
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February 23 | 2 p.m. EST
Retailers want cost savings. When the infrastructure becomes a burden on the organization in terms of time and money, it may be time to consider an infrastructure overhaul. Join us for this informative webinar, as executives from Mattress Firm and DAVIDsTEA discuss how both retailers changed their business processes by overhauling their infrastructure cost effectively and on deadline.
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Upcoming Events
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| Field Force Expo |
May 16 to 17
Hilton Lake Buena Vista | Orlando, FL
Field Force Conference & Expo focuses on specific challenges and opportunities that face organizations managing a remote workforce. We will examine the business case for using the latest technology to provide new capabilities to your work force and your organization. This conference is designed to keep managers of mobile employees on the cutting edge of best practices and the latest technology innovations.
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Survey
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Cummins Allison is compiling a state of the industry report on check and currency processing in retail markets, and we're looking for your input. If you're involved in back office management for your retail location(s) we'd like to hear from you.
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