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This Newsletter Sponsored By
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Editor's Notebook
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Cracking Down On Shoplifting
By Erin Harris, associate editor
The National Association For Shoplifting Prevention (NASP)'s Say No To Shoplifting campaign encourages the retail community to prevent shoplifting by replacing the practice of "warn and release" for juvenile offenders with more substantive action that supports the criminal and juvenile justice community's ongoing efforts. Sharing this program with the retail community helps to ensure that a consistent message is sent to the youth who shoplift and that shoplifting is a crime and will be treated as such.
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Featured Integrated Solutions For Retailers Article
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Retail Management Enables Scalable Growth
By Erin Harris, associate editor
When Mark Butler and Tony Saraceni, president and VP, respectively, of AT&T Product Center, had the opportunity to expand their portfolio of stores, only one thing stood in their way — an inefficient retail management system.
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Guest Expert Series
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Using Audits To Reduce Shrink, Guest Series Part 3
By Andrew Wren, chief executive officer, Wren Solutions
This article, as part of a three-part series, will detail how retailers can use audits to reduce shrink, identifying potential weak spots and problem areas that can be addressed before they cause losses. While traditional audits have been used by retailers for years, many businesses are beginning to realize the advantages of using audits in new ways that help reduce shrink. You can still catch up with Part 1 and Part 2 of this series.
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Featured Articles
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How To Begin An Integrated Cross-Channel Loyalty Program
Submitted by Zebra Technologies
Loyalty success requires a mix of core business capabilities and technology enablers. One retailer that has found the key to loyalty success is a large men's apparel retailer.
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How Do You Use Video In Your Stores?
Submitted by Envysion, Inc.
Leading retailers put video to work driving top line revenue by using video as a strategic management tool for making decisions across the organization to improve merchandising, customer experience, and sales.
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Finding A POS While A Deadline Looms
By Bob Johns, associate editor
When Allied Wireless Communications Corporation (AWCC) purchased Alltel's assets in April 2010, it had a 12-month window to migrate Alltel legacy subscribers from Verizon's platform to their own.
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M2M — An Idea Retailers Are Coming To Love
By Danny Bowman, Sprint
By itself, the term M2M won't send consumers rushing to buy. But mixed with a savvy operator's expertise and imagination, it can be a treasure trove of compelling opportunities for retail operations of all kinds.
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Industry Talk
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Where Is Sears Headed?
By Bob Johns, associate editor
Recently Sears announced plans to close many underperforming and outdated stores across the United States and Canada. A second part to the reorganization and rebuilding plan is to spin off Sears' smaller-format home hardware stores. While this may create an initial cash infusion of around $500 million, which Sears desperately needs, it undermines the long-term viability of Sears as a whole.
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Event Sponsor
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Field Force Conference & Expo
May 16 to 17 | Orlando, FL
The remote workforce is an increasingly critical part of every business. The combination of smart phones and tablets, field service software, cloud computing, and wireless communication is transforming the capabilities of today's mobile workforce. Attend the Field Force Conference & Expo to learn best practices and stay on top of the latest technology innovations. Use code "FT12" to save $150.00! Click here for more information.
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Industry Webinar
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10 Tips for Deploying Mobile Applications
Thursday, March 22nd at 2:00 p.m. ET
Mobile applications, tablets and other devices can create new security and compliance challenges. We invite you to join us as we explore this topic and take an in-depth look at strategies and techniques for reducing the risks of your mobile applications and devices. During this hour-long webinar, you'll learn:
• How to address risks across multiple mobile platforms
• Tactics for securing storage holes, back-end systems, communications, and sensitive information
• How to avoid accidental disclosure of sensitive data from mobile devices and tablets
• Practical lessons in mobile application and mobile device security
Click here for more information.
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Featured Content
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| Wireless Solution To Print On-Site Receipts |
| For windshield replacement specialist Safelite AutoGlass, which sends its technicians to customers' homes or businesses to do repairs, a little cracked glass isn't a problem. But, keeping track of mounds of paper-based work orders was a system the company knew needed repair.
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| Price Verification Solution Keeps OfficeMax Compliant With Item Pricing Laws |
| OfficeMax worked with software solutions provider Direct Source and hardware provider UniComp to create a highly reliable and easy-to-use price verification system.
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| Rugged Mobile Computers Render Immediate Benefits |
| Ben E. Keith is the second largest Anheuser-Busch wholesaler in the United States, and the company is on pace to sell more than 38 million cases of beer
in 2011. Steve Fleming, VP of administration and information at Ben E. Keith, is responsible for ensuring the company makes informed decisions about solutions spending.
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| How B2C Technology Is Shaping Workforce Management |
| Many of today's consumer-based technology products deliver a simple, intuitive, and easy-to-understand user experience. For business applications, however, functionality always trumped ease, and the user experience was typically complex, difficult, and boring.
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| Browse the content library |
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Featured Podcast
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| The Truth About Security And Compliance |
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Erin Harris, associate editor, interviews John Ramsey, senior product manager for managed security at MegaPath on the compliance challenges surrounding security that retailers currently face.
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RSO Digital Edition
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Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The March 2012 edition is one of the first that is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!
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Upcoming Events
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| Next Generation Customer Experience |
March 26 to 28
Grand Valley Ranch Resort & Spa, Las Vegas
The three-day conference features presentations and workshops from senior-level customer experience professionals from Zappos, Volkswagen of America, Wells Fargo, The Disney Store, Rosetta Stone, Best Buy, MGM International Resorts, Bath & Body Works, Guitar Center, and others. Visit www.The-Customer.com for more information about the agenda and registration details.
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| Mobile Shopping |
April 23 to 25
Westin | San Diego
This conference will help you make mobile a priority in your organization to achieve funding and advance marketing initiatives; understand evolving staffing requirements and attract people with the right skill sets; optimize usability to build the most competitive mobile experience; create a fully integrated marketing campaign that bridges mobile, web, TV, and print; employ meaningful analytics; and discover the best way to calculate ROI for your mobile initiatives, and more.
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Vendor Event
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VCF Spring Conference
March 18 to 21 | Renaissance Orlando At SeaWorld | Orlando, FL
VCF will explore best practices in business processes driving the perfect logistics, both domestically and internationally. We will take a deep dive into RFID for suppliers, looking at the process and answering questions, as well as discuss elements of global sourcing, from Asia to Canada.
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