In today's market it can be difficult to keep customers' interests front-and-center. Yet, this is exactly what our customers now demand from us. Check out this white paper, "Balanced Centricity: Delivering on the customer-centric philosophy," to learn how a smart balance of customer governance and intelligence is helping businesses to improve their customer focus — and their bottom line!
Featured Integrated Solutions For Retailers Article
Google On SEM Strategy A Q&A with Dan Schock, retail industry director, Google
Google's longstanding 70% to 80% lock on search engine market share made it a no brainer for us to seek out some search engine management (SEM) advice from Dan Schock, retail industry director there.
Guest Expert Series
Defining The ROI For Small Form-Factor Kiosks By Mike Kearby, president and CEO, AML
Often times the question is asked, "Kiosks make sense for our stores, but how can we justify the investment?" The answer lies with the term "multitasking". Put the kiosk to work in a variety of applications and not just a single task. You can still catch up with part 1 and part 2 of this series.
Therapy For Workflow Efficiencies Submitted by CognitiveTPG
J & D Pharmacy has been in business for more than 30 years. As an independently owned pharmacy, J & D Pharmacy owner Don Grove understands the pressure to provide superior customer service, added value, and combat increasing competition.
A Guide To BI For The Business User Submitted by QlikView
The practice of business intelligence (BI) has suffered for many years from the pretense that the information needs of business users can be predicted in advance.
Tier 1 M-Commerce Functionality for SMB's Submitted by Celerant Technology Corporation
Explosive growth in the smart phone market and research into how consumers are using their phones leave absolutely no room for doubt — retailers must leverage mobility to stay competitive.
Join Integrated Solutions For Retailers on July 13th at 12 p.m. EST as we dissect the findings of The State of The Store Manager report. This year marks the sixth year of our benchmark report, which provides insight into disparity between corporate technology and operations initiatives and store-level acceptance, attitudes, and perceptions.
Growth had impeded GO Outdoors' ability to accurately produce forecasts, and the sole use of Microsoft Excel led to hit-or-miss forward ordering. As a result, the company suffered from lost sales and a poor mix of products on the store shelves.
To help insure that the Friendly's Express concept would be successful, Friendly's needed to deploy new technologies that would make food ordering, preparation, and the labeling process accurate, quick, and easy.
With consumers' growing expectations to shop the way they want, traditional brick-and-mortar retailers have overcome their fear of ecommerce cannibalization of store sales, adopting dotcom storefronts and strategies to help ensure a consistent experience across all channels — and ultimately increase sales.
In this podcast on retail growth strategies, Doug Wallace, VP of retail division at Wincor Nixdorf, talks to Associate Editor, Erin Harris about improving the customer shopping experience while reducing costs as well as the importance of automation of cash management in retail.
Join us for a refreshingly unique half day event.
Business Discovery is transforming BI for organizations across the world. Best-in-class companies are rapidly adopting it to empower every business user, while ensuring IT maintains centralized data manageability and control. Check for the dates and locations near you.
7/24 to 7/27
RetailNOW is where the industry meets each year to become educated on new business trends, emerging technologies, and best business practices along with exploring a diverse exhibit hall with more than 130 booths featuring the latest products in the retail technology industry.