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Editor's Notebook
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Overcoming Showrooming With WFM
By Erin Harris, associate editor
Showrooming — when customers go to a store to see a product in person only to buy it from a competitor online — has become problematic for some retailers. Indeed, the rise in smartphone adoption and the visibility of shoppers using phones to scan bar codes or take photos has drawn attention to the potential problems with consumers using stores as showrooms.
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Featured Integrated Solutions For Retailers Article
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Device Decisions For Mobile Retail
A Q&A with Harlan Eplan, VP of business development, VeriFone GlobalBay
With its recent acquisition of GlobalBay Mobile Technologies, VeriFone has solidified its position in all things mobile in retail.
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Guest Expert Series
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Retail Merchandising In A Multichannel World (1 of 3)
By Randy Amundson, technology manager, Frank Mayer and Associates
The tablet "revolution" is no exaggeration. Consumers are joining with abandon and retailers who see the promise of real return are following with enthusiasm. The iPad left most of its competitors by the side of the road and has a two-year head start. Still new tablets are being introduced, and retailers will be writing consumer applications for more than one operating system. This activity begs the question of which tablet is right for retail deployment.
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Featured Articles
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Foster Secure Cashless Convenience
By Erin Harris, associate editor
Blackboard is a provider of enterprise-level products and solutions that enable universities, schools, and corporations to, among many things, host their classes on the Internet.
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Drive Sales, Save Costs With Your Receipt Printer
By Matt Pillar, editor in chief
Coupons are back. Research from NCH Marketing Services indicates that nearly 80% of consumers are using them, and according to their research, sales receipts are a great place to put them.
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Hibbett Sports Simplifies Labor Planning & Budgeting
By Erin Harris, associate editor
As senior VP of store operations at Hibbett Sports, Cathy Pryor's task list is seemingly endless, as she is responsible for ensuring the highest level of customer service throughout the 774-location chain.
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The Talking Warehouse Leads To Higher Distribution Performance
By Roger Byford and David Maloney, Intermec, Inc.
While voice-directed workflow has been a force in distribution operations for nearly two decades, it is still considered a young technology by many supply chain professionals. In a recent independent survey, only one in five supply chain managers claimed an awareness of voice.
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Industry Talk
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The Narrowbanding Mandate Forces Retailers To Take A New Look At Communications
By Bob Johns, associate editor
As we near the FCC narrowbanding mandate of January 1, 2013, companies are struggling to
convert their current 25kHz radios to 12.5kHz to allow for greater spectrum use. Combine this with advances in wireless local
area networks (WLAN) that most retailers are incorporating into their stores, and we are seeing a migration to VoWLAN, voice
over wireless area networks.
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Featured Content
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| Why Cross-Channel Shopping Is The New Norm |
| In the fall of 2011, Oracle Retail commissioned a survey to look at consumers' perceptions of their experience when they shop across different retail channels.
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| Cross-Channel, Multichannel Loyalty Programs |
| Loyalty success requires a mix of core business capabilities and technology enablers. One retailer that has found the key to loyalty success is a large men's apparel retailer.
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| Smarter Computing Leads To Customer Retention |
| The retail environment across the globe is challenging retailers as changes in consumer behavior interact with an unstable global economy, rapid advances in technology, and increased competition and regulation.
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| The Glass Supply Chain — Beyond Visibility |
| The best supply chains aren't just fast and cost-effective. They must be designed in a way that leverages technology to allow full visibility. If you want a supply chain that is agile and adaptable, make sure that all your processes are anchored to a positive customer experience.
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| Browse the content library |
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RSO Digital Edition
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Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The March 2012 edition is one of the first that is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!
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Upcoming Event
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| Loss Prevention, Audit & Safety 2012 |
April 22 to 25
Gaylord Texan Resort And Convention Center, Dallas, TX
At retail's comprehensive asset protection conference, you and your colleagues will join subject matter experts, industry partners, and solution providers to tackle the issues facing the industry and asset protection in particular. Bring your team to cover the full breadth of the program: Strategy & Planning, Leadership & Development, Workplace Safety, Technology & Innovation, and Audit & Analytics.
Click here for more information.
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Industry Webinar
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E2E For Retail
April 3, 2012 | 12:00 p.m. EDT
Speakers from Microsoft, JustEnough, Columbus Global, and Keyora will discuss the powerful forces that are shaping the retail industry in today's economy and how, with a growing number of choices — both in channels and technology — today's 'empowered' consumer simply expects more from the retail experience. In this webinar, you'll learn how the E2E Retail solution powered by Microsoft Dynamics enables retailers to:
• Understand and connect the 'new' consumer;
• Accommodate the needs of consumers who are less brand loyal and more demanding than ever;
• Keep pace with evolving and emerging business models.
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