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This Newsletter Is Sponsored By
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Niscayah is a security systems integrator specializing in the design, installation, and support of technology-based solutions. Niscayah provides security solutions using a detailed understanding of our customers' organization, industry, and business drivers; our security concepts are organized around the best use and application of technology.
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Editor's Notebook
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Redefining Commerce In The Age Of The Consumer
By Erin Harris, associate editor
That was the tagline to IBM's Smarter Commerce Global Summit 2011, which took place last week in San Diego. Executives from both IBM and its partners centered their messaging on how businesses can optimize their networks, organizations, and strategies on what IBM refers to as the "Buy, Market, Sell, and Service" portfolio, or the value chain of strategy and services.
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Featured Integrated Solutions For Retailers Article
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Family Dollar Saves Millions With EMS
Submitted by Venstar
Family Dollar executives knew they didn't have tight control over temperature set points and lighting conditions in the company's 6,900 nationwide stores. Things had to change. They also knew that leaving the control of light switches and thermostats to store managers wasn't doing their utility bills any favors.
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Guest Expert Series
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Seizing Opportunities With Real-Time Monitoring And Notification
By Alexei Agratchev, CEO, BVI Networks and Steve Deal, CEO, Indyme Solutions
In today's hyper-competitive retail environment, leading retailers must be able to identify opportunities and address situations immediately as they occur. This operational imperative creates a distinct advantage against slower, less advanced competitors.
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Featured Articles
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Regain Retail Profits Through Customer Satisfaction
By Greg Holder, chairman and CEO, Compliance Networks
Retailers must shift their efforts from draconian cost-cutting measures to what is emerging to be the most important component of the retailer profitability puzzle — the completely satisfied consumer.
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Home Depot Leverages WFM To Increase Average Ticket Price 5%
Submitted by Reflexis Systems
The Home Depot needed a workforce management solution that could support their centralized workload planning and store communications, automate their retail operations, and reduce costs.
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A New Era In Business Intelligence
Submitted by QlikView
Store operations professionals refuse to settle for less than what they've become accustomed to outside the office — the simple, powerful, and easy-to-use consumer apps, social networks, and mobile technologies that are busy reshaping the computing landscape.
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Does Your Customer's Voice Reach The C-Level?
Submitted by CFI Group
Brent Skaggs had a problem. The president and CEO of regional restaurant chain, Hayden's Grill & Bar, had just heard a customer complaint about one of his locations — bad enough, but complicated by the fact that he'd gotten it from the manager of another restaurant in his chain.
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Featured Content
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| The Benefits Of An Enterprise-Ready Tablet PC |
| The CL900 is the latest rugged tablet PC from Motion Computing and is designed for mobile productivity across target vertical markets including construction, field service, retail, and healthcare.
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| Eye Care Retailer Reduces Inventory By 6% With Intelligent Replenishment |
| At Eye Care Centers of America (ECCA), which operates under the EyeMasters, Visionworks, and several other regional banners, demand forecasting doesn't quite line up with the seasonal needs of apparel, general, grocery, and other segments of retail.
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| Adding Advanced Functionality To POS Via The Cloud |
| Saving time and money while improving efficiencies is the mantra of today's smart retailers. SaaS cloud-based solutions can provide that combination of benefits by offering a lower total cost of ownership (TCO).
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| Improve Customer Engagement In A Social, Mobile World |
| Businesses of all kinds are grappling with the new reality that customers expect seamless experience. The website or mobile interaction is the brand.
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| Browse the content library |
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Featured Podcast
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| Printer Hardware: Go Green, Save Green |
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Angela Mansfield-Swanson, director of corporate marketing at CognitiveTPG talks to Editor Erin Harris about the importance of recycling printer hardware.
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Featured Event
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Roll up your sleeves and get ready to experience the newest technologies and innovative thinking behind some of today's multichannel campaigns and experiences — only at Customer Engagement Technology World. Visit www.cetworld.com/vertmarkets.
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