Infor CRM Epiphany Shopping Advisor

Whether you're a retailer managing your own e-commerce site or an e-commerce service provider managing multiple sites for many clients, you can increase the number of items customers place in their shopping carts with targeted marketing and personalized customer interactions.

Whether you're a retailer managing your own e-commerce site or an e-commerce service provider managing multiple sites for many clients, you can increase the number of items customers place in their shopping carts with targeted marketing and personalized customer interactions. But to do so, you need a web-focused customer relationship management (CRM) solution that provides your customers with a more consistent, personalized shopping experience. Consumers are free to shop anytime, anywhere; so you need more sophisticated ways to increase the size of each sale, differentiate your brand, and keep customers coming back.

Make the most of your existing online customer base with Infor&trade CRM Epiphany Shopping Advisor, which offers personalized web site content and recommendations as part of the market-leading Infor CRM Epiphany Advisor family.

You'll be better able to compete and sell online, because Shopping Advisor—unlike competing CRM solutions—instantly accesses and analyzes customer data gathered from all your customer interaction channels to provide the most relevant recommendations to visitors. As you gather data over time, your web visitors will receive the offers they're most likely to accept based on their personal profiles and shopping behavior.