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This Newsletter Is Sponsored By
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Unifying Customer Communications
In today's multichannel environment, taking advantage of transactional communications has become difficult. Organizations are finding new ways to develop consistent messaging, unify content, and use rules-based logic to increase relevance. Download the white paper — Effective Strategies For Unifying Customer Communications — and learn how to leverage your unique customer exchanges to stay ahead of the competition.
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Editor's Notebook
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Mobile Site Mania
By Erin Harris, associate editor
You've heard it before — if you don't have a mobile site, your competitors do. That's true, but there's more to the need for launching a mobile site than keeping up with the retail Joneses. As mobile and tablet use increases by the day, your customers are shopping you in a different way — searching for different information, including location, contact numbers, specific product data, etc.
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Featured Integrated Solutions For Retailers Article
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Gilt Groupe's Speedy Sales And Fast Fulfillment
By Matt Pillar, editor in chief
If you've heard of the Gilt Groupe, you're either a fashion junkie, or you're one of those folks who marvels at insanely demanding logistics infrastructures. Growth came quickly for the company, which shipped its first order of 27 dresses on its first day of business just four years ago. Today it ships 30,000 orders a day during peak season. Since day one, the company has contracted with UPS for direct-to-consumer fulfillment.
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Guest Expert Series
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Strategic Human Capital Management (HCM): The Cycles Of Success
By John Orr, chief strategy officer, Dayforce
As organizations review and select their next generation of Human Capital Management technology, it is imperative to consider the role of the employee as a brand ambassador and the ultimate driver of project ROI. Employees will continue to expect fast, fun, and intuitive software from their employers, and will struggle to adopt any technology which does not meet their personal benchmarks for user experience.
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Featured Articles
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Preparing For The Mobile-Enabled Workforce
Submitted by Kronos
While the mobility revolution has opened up new possibilities for retailers to engage with smartphone-wielding shoppers, it has also disrupted long-standing paradigms of how retailers engage with their workforce.
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Modell's Meets Customer Demands With Real-Time Connectivity
Submitted by MegaPath
Modell's Sporting Goods is the "go to" store for fans looking for apparel in their favorite team colors, as well as athletes seeking the latest in footwear, equipment and fitness products. Founded in 1889 by Morris A. Modell on Cortlandt Street in lower Manhattan, Modell's is the nation's oldest family-owned and operated sporting-goods retailer. "Thanks to MegaPath, we're constantly connected to our hundreds of stores, enabling real-time reporting of what's selling and where," says Tony Roman, director of IT at Modell's Sporting Goods.
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Increasing Mobility In The Supply Chain
By Ed McCabe, national sales manager, Panasonic Solutions
In June 2010, Modern Materials Handling published a white paper titled "How materials handling operations are using mobile technology to improve processes." The publication interviewed 376 materials handling professionals — from company managers to distribution directors and plant engineers — in its study on mobile technology in the supply chain. With our current economic climate, it's no surprise that the survey results place an emphasis on reducing overhead and controlling expenses.
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Digital Menu Boards Engage Customers, Drive Sales
Submitted by Sprint
With I.C.G.'s Digital Menu Boards, powered by Sprint's 3G/4G Broadband Network, LCD screens replace static menu and utilize POP boards to engage customers and drive up sales. Digital boards capture the attention of customers, offering an opportunity to promote products to the attentive audience while shortening their perceived wait time.
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Industry Talk
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See How Alltel Wireless Was Able To Implement A New POS
By Bob Johns, associate editor
When Allied Wireless Communications Corporation (AWCC) purchased Alltel's assets in April 2010, it had a 12-month window to migrate Alltel legacy subscribers from Verizon's platform to their own. As a start-up, AWCC did not have a platform for its own POS, inventory, and billing. As part of the transaction, AWCC paid Verizon to host these customers on the old platform during the service agreement. However, at the end of the service agreement these legacy subscribers needed to be migrated to Alltel's system.
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Event Sponsor
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Mobile Shopping Spring
(April 23 to 25, Westin San Diego, CA) is the leading U.S. event where e-commerce and marketing professionals meet to discuss best tactics for maximizing engagement and driving consumers to point-of-sale via their mobile devices. Learn detailed strategies from industry-leaders in retail, auto, food and beverage, travel, consumer electronics, and more. Register online now at www.mobileshoppingpsring.com or call 646-200-7530. Mention priority code 19550.002XQ04 and receive 25% off! (Offer is for retailers only.)
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Featured Podcast
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| Video Analytics Across The Enterprise |
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Rich Mellott, president of DigiOp, talks to Integrated Solutions For Retailers/Retail Solutions Online Associate Editor Erin Harris about how to use video analytics across the enterprise.
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RSO Digital Edition
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Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The March 2012 edition is one of the first that is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!
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Upcoming Event
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| RILA Loss Prevention, Audit & Safety Conference |
April 22 to 25
Gaylord Texan Resort & Convention Center
Dallas
At Loss Prevention, Audit & Safety 2012 you and your colleagues will join subject matter experts, industry partners, and solution providers to tackle the issues facing the industry and asset protection in particular. Learn more.
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Vendor Events
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Retail Online Integration sponsored by Bronto
March 6, 2 p.m. ET
In this session, you'll learn six things that make up the majority of your trigger email success, three sure-fire tips for developing the perfect abandoned system, how triggers and blast emails differ, eight strategic and creative tricks that really work, and seven things you truly must measure.
VCF Spring Conference
March 18 to 21 | Renaissance Orlando At SeaWorld | Orlando, FL
VCF will explore best practices in business processes driving the Perfect Logistics, both domestically and internationally. We will take a deep dive into RFID for Suppliers, looking at the process and answering questions, as well as discuss elements of Global Sourcing, from Asia to Canada.
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Survey
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Cummins Allison is compiling a state of the industry report on check and currency processing in retail markets, and we're looking for your input. If you're involved in back office management for your retail location(s) we'd like to hear from you.
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