New POS System Alleviates Chronic Hardware Problems

January 2012 Integrated Solutions For Retailers

By Erin Harris, associate editor

Hardware failures were eliminated when Montgomery County Department of Liquor Control (DLC) implemented a new POS system.

In Maryland, the Montgomery County DLC has contributed more than $223M to the General Fund in the past 10 years. The DLC shares the retail sales of wine and beer with 950 licensed retailers and owns and operates 24 stores that have exclusive rights to sell spirits in the county. In 2010, those outlets delivered total sales of $106M. When the DLC’s legacy POS system in all 24 stores had reached the end of its life cycle, the DLC needed to conduct an overhaul and build an enterprisewide IT system that would connect all outlets for better management of sales data.