Case Study: Pan Pacific Hotels Group Roll Out Milestone IP Video Technology To Ensure Guest Safety

Pan Pacific, managed by Pan Pacific Hotels Group, is a leading hospitality brand in Asia and the Pacific Rim, situated in key cities of distinguished destinations offering upscale accommodations and services. Continuously exceeding global standards of quality, Pan Pacific Hotels & Resorts are synonymous with personalized care, encompassing a culture of subtle service and attention to detail. Pan Pacific Hotels and Resorts are recognized with prestigious global accolades for consistent delivery of premium accommodation, high quality amenities and service excellence.

Safety and comfort of the highest standards

"We have an enlightened approach to our systems and security, using the most current technology. Pan Pacific Hotels Group is an organization that embraces opportunities to be more effective by making better use of information. We aim to deliver information to our associates as quickly as possible to facilitate a higher quality of service to our customers," states Mark Fancourt, Vice President Information Technology at Pan Pacific Hotels Group. "Being a people-centric business, comfort and life safety issues are foremost for us. We have always had a high focus on security in terms of insuring a very robust life protection infrastructure - not just since the events of recent times – it is part of our brand."