Case Study | September 29, 2011
Pep Boys' New Workforce Management Tool Improves Customer Satisfaction
Source: Kronos IncorporatedLearn how Pep Boys rely on Kronos to help managers schedule associates to accurately meet customer demand for automotive services. To do this, Pep Boys expanded the use of their Kronos solution to include forecasting and scheduling. A key factor in this decision was the Kronos next generation user interface (UI).