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Featured Integrated Solutions For Retailers Article
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Growth Of Kiosks In Retail
By Keith McNamara, Acuative
Self-service kiosk devices are here to stay. Consumer convenience, combined with significant labor productivity savings for the retailer, is driving adoption.
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Guest Expert Series
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The Right Way To Secure In-Store Tablets
By Andrew Govek, Senior Project Manager, Frank Mayer & Associates
Retailers who may not even sell them are beginning to use tablets as interactive mobile catalogs so that sales associates can assist shoppers with their purchases. Specialty retailers are providing tablets so shoppers can custom design their own products. If you missed Part 1 or Part 2 of the series you can still catch up.
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Featured Articles
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Remote Management Of Mobile Computers Simplifies IT Ops, Reduces Costs
Submitted by Honeywell
Use of mobile computers for barcode scanning, signature recording, voice and data communication, and many other tasks has taken mobile employee productivity and customer service to previously unimagined levels.
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How Video Delivers Better Customer Service
Submitted by Wren Solutions
Delivering the best possible customer service is critical to retailers' success in today's ultra-competitive environment. Traditionally used exclusively for security purposes, video can be used to significantly enhance the service provided to customers.
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Grocery Chain Achieves Goal: The Right People, At The Right Place, At The Right Time
Submitted by Dayforce
The Toronto-based, premium grocer, Longo's, has long understood the importance of workforce management to achieving its goals of delivering consistent, high-quality service within its budgeted labor constraint. This understanding is reflected in the call to action ingrained in their corporate culture.
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The 2011 State Of The Store Manager Survey
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In order to get an accurate read for our July State Of The Store Manager report we need a solid sampling of store, regional, and district managers to survey. That's where we could use help from you. Please pass this link (http://www.surveymonkey.com/s/SOSM_2011) down through your ranks and ask for their participation. Results are completely confidential — no responses are ever attributed to any individual or brand. You'll help us gather data for our report, and you might just help one of your employees win an iPad. We're giving one away in a random drawing of survey takers. Thanks for your help, and keep an eye out for our report in July.
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Featured Podcast
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| The State Of Chip And PIN In The U.S. |
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Dr. Chandra Patni, CEO, CTO, and founder of YESpay International talks to Associate Editor Erin Harris about chip and PIN in the United States and what retailers can expect in 2011.
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Tell Us What You Think
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Share your perspective on the process, organizational, and technology challenges your company faces. All survey responses are kept anonymous and used only in aggregate. You will also be the first to receive the report when it publishes in July.
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