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The State Of The Store Manager 2011
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Retailers' Balancing Act
By Rochelle Schard, director of product marketing, Infor WFM (Workbrain)
Over the last few years retailers have been struggling to find the balance between the ultimate customer experience for their brand, technology, and the cost of labor. To gain wallet share, a store can offer the ultimate experience for its brand, but at what cost?
See page 3
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Where Do Store Managers Discover Business Intelligence Success? Four Key Value-Adds
By Rebecca Braverman, senior director of global market development for consumer products, retail and distribution, QlikTech
At the crux of a store manager's pain are unanswered questions around data analysis; can you make decisions for tomorrow, knowing what you know today?
See page 7
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