Newsletter | March 19, 2012

03.19.2012 -- Zappos Enhances The WOW Factor

Retail Solutions Online Newsletter

In This Issue:

Editor's Notebook

Leveraging Big Data Requires Dedicated Strategy
By Matt Pillar, editor in chief
With this promise of unprecedented insight for merchandisers, marketers, and inventory managers, it will be difficult to exercise restraint and dutifully analyze and strategize your plan of attack on big data. While there's no question that those who grab the keys to unlock big data early will create competitive separation, this is no time for hasty decision-making.

Featured Integrated Solutions For Retailers Article

Turn Customers Into Brand Advocates
By Erin Harris, associate editor
J. Hilburn provides men's luxury clothing via direct sales. Not only is J. Hilburn the reseller, but it is the manufacturer as well, and 1,400 sales representatives resell the merchandise.

Turn Customers Into Brand Advocates

Guest Expert Series

Timeclock Technology: Changes Shaping Retail Workforce Analytics, Guest Series - Part 1
A Q&A with Larry Dawson, vice-president, marketing, Accu-Time Systems
Human capital is both the greatest asset and the greatest expense that a retailer deals with on a daily basis. Being able to access and control access to this information becomes critical as the management of this asset becomes more important. Recently there have been major developments in biometrics and wireless technologies that affect workforce management and have reshaped how retailers and other industries approach this part of their business.

Featured Articles

Maximizing ROI By Leveraging Market Optimization Application
Submitted by Pitney Bowes Business Insight
Katz Group, founded in 1990 by Daryl Katz, is the leading integrated retail pharmacy network in Canada and a leading drug store group in North America. Encompassing more than 1,800 pharmacies in North America, Katz Group banners include such renowned brand names as Pharma Plus, The Medicine Shoppe Pharmacy, Guardian and I.D.A, and its flagship brand Rexall. Led by the company's ethos to be "a pharmacy first", Rexall has adopted a unique model for its pharmacy outlets.

Maximizing ROI By Leveraging Market Optimization Application

Improving Store Systems' Efficiency Through The Use Of Mobile Devices
Submitted by Datalogic ADC, Inc.
The use of mobile devices has long been commonplace in retail stores across the globe. A recent survey by AMR Research/Gartner concluded that mobile store technologies will cover 72% of all retail locations during this year.

Improving Store Systems' Efficiency Through The Use Of Mobile Devices

Zappos Enhances The WOW Factor
Submitted by SAP for Retail
Formed in 1999 to "WOW" consumers with a dazzling variety of shoes and other products sold exclusively online, Zappos.com Inc. now wows over 10 million customers.

Zappos Enhances The WOW Factor

Dungarees Recaptures Revenue From Abandoned Carts
Submitted by Bronto Software, Inc.
Dungarees is a widely trusted retailer for work clothing, including brands such as Wolverine Boots, Filson Luggage & Bags and one of the largest inventories of Carhartt apparel anywhere online.

Dungarees Recaptures Revenue From Abandoned Carts

Industry Talk

How EDI Benefits E-Commerce, Inventory, And Your Bottom Line
By Bob Johns, associate editor
With all of the recent changes in EDI requirements and standards, B2B communications have really become a focus for retailers as they attempt to control inventory and expand their online presence. One pain point frequently expressed by retailers is always paperwork; invoicing, labeling, shipping, tracking, billing, receipts, and much more. This is where electronic data interchange (EDI) comes in.

Industry News

Icebreaker Powers New Digital Commerce Strategy With Demandware
Mobile Promotions Trump Brand Loyalty For Consumers Shopping In Grocery And Drug Stores
Frank Mayer & Associates Rolls Out Mizuno Modular Displays To Sporting Goods Marketplace
InformationWeek Magazine Names DIGIOP One Of Ten 'Big Tech Ideas' For Retailers In 2012
New Elo TouchSystems AccuTouch 5-Wire Resistive Touchscreens From TE Connectivity
Pelco Delivers Affordable And Efficient Hybrid Video Management With New Megapixel HVRs
Infor Delivers Inforce Everywhere To Connect Salesforce CRM With ERP
Bronto Software Opens London Office
NXP Licenses ARM Cortex-M0+ Processor
nChannel Names Terry Thomas Chief Financial Officer
View more headlines

Featured Webinar

10 Tips for Deploying Mobile Applications
Thursday, March 22nd at 2:00 p.m. ET

Mobile applications, tablets, and other devices can create new security and compliance challenges. We invite you to join us as we explore this topic and take an in-depth look at strategies and techniques for reducing the risks of your mobile applications and devices. During this hour-long webinar, you'll learn:
• How to address risks across multiple mobile platforms;
• Tactics for securing storage holes, back end systems, communications, and sensitive information;
• How to avoid accidental disclosure of sensitive data from mobile devices and tablets;
• Practical lessons in mobile application and mobile device security.

Click here for more information.

Featured Content

What's The Strongest Demand For Mobile Solutions In Retail?
Never before has the customer engagement lifecycle — from the point of evaluation, selection, and purchase decision — been as distributed as it is today.

Why Thermal Outclasses Laser Printer For Label Printing
Laser printers have long been used in label printing applications primarily because laser printer hardware was already in use and its multi-function capability made it easy to adopt into the application. Since adoption was easy, often operating costs, cost of ownership, and technology solution evaluations were overlooked.

Improve Customer Satisfaction, Improve Revenue
A provider of business software faced increased competition and falling customer retention. They saw their share of wallet from existing customers threatened and sought to take action before it impacted their bottom line.

Why EDI Is Important To The Merchant
Merchandising is the life-blood of a retailer. The collective merchandising community, whether the divisional merchandise manager, buyer, planner, analyst, or executive is constantly under immense pressure to drive performance.
Browse the content library

Featured Multimedia

Raise Your Retail Intelligence
Raise Your Retail Intelligence
Mike Burge, president and CEO at MI9, talks to Erin Harris about how MI9's broad customer base allows the company to detect trends that indicate upcoming changes in retail. Burge discusses those trends, how to raise your retail intelligence, and more in this informative podcast.

RSO Digital Edition

Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The March 2012 edition is one of the first that is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!

Industry Webinar

Pull the Trigger: Be On-Target With Event-Triggered Messages
March 29, 2012 | 2:00 p.m. EDT

How you can deliver more relevant messages by leveraging online and offline events? This webinar will highlight examples of companies who are driving revenue through use of preferences, data, and events to trigger personal messages that drive more opens, conversions, and revenue.

Featured Products And Services

xTablet T8700 Rugged Tablet PC
xTablet T8700 Rugged Tablet PC

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MobileDemand

RETAIL-CENTRIC Distribution Management Solution (rDMS)
RETAIL-CENTRIC Distribution Management Solution (rDMS)

Product Details
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Compliance Networks

Celerant Command Retail Integrated E-Commerce
Celerant Command Retail Integrated E-Commerce

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Celerant Technology Corporation

Tellermate R3500 Connected Cash Office Management
Tellermate R3500 Connected Cash Office Management

Product Details
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Tellermate, Inc.

Island Pacific Planning
Island Pacific Planning

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Island Pacific Systems Inc.

Retail Anywhere Multichannel Retail
Retail Anywhere Multichannel Retail

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Retail Anywhere

4G For The Retail Industry
4G For The Retail Industry

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Sprint Retail

Envysion Video
Envysion Video

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Envysion, Inc.