Changing The STORY: Breathing New Life Into The Customer Experience
Source: Innovative Retail Technologies
By Erin Harris, Editor-In-Chief, Cell & Gene
Follow Me On Twitter @ErinHarris_1
September 2015 Innovative Retail Technologies
A Q&A with Erin Harris & Rachel Shechtman, founder, STORY
The recipe for a top-notch customer experience includes the right mix of technology and an empowered workforce.
STORY’s founder, Rachel Shechtman, leverages her expertise in retail and entrepreneurship to change the concept retailer’s brick-and-mortar presence entirely every four to six weeks. Here are some of the ways she does it.
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