Children's Apparel Retailer Tries On New Managed Nationwide VPN from Hughes

Hughes delivers reliable, secure, cost-effective managed service.

When it comes to broadband connectivity and applications, national retailers are faced with choosing among numerous providers and technology options. The challenge is to find a trusted managed service provider who can deliver the right balance of performance, reliability, security, and cost.

The Challenge: Deliver Better Performance and Facilitate Speedy New Store Openings

This particular retailer, a mall-based national children’s apparel chain, faced a variety of challenges. Their national retail network consisted of two-thirds frame relay installations and one-third DSL. New Web-based applications, as well as growing point-of-sale (POS), credit/debit, store polling, inventory, and back-office applications were quickly outgrowing the capacity of their existing network.

In addition to more bandwidth, the retailer needed to meet new PCI-compliant requirements to ensure the security of their customers’ data.

The company also was continuing to open stores, more than 20 each year—even in the sluggish economy. They needed a better way to quickly provision new circuits during tight store launch deadlines. Their previous service provider would install permanent dial backup for new store launches, but the performance was poor—definitely not the kind of impression a retailer wants to make when dealing with new customers. They needed a much bigger pipe to handle large file transfers during store provisioning.

To read more, download this case study below.