Customer Experience Solutions
June 2014 Integrated Solutions For Retailers
Take a look at some of the leading companies helping retailers with customer experience solutions in today’s rapidly changing retail environment.
Celerant Command Retail
Celerant Command Retail seamlessly integrates all channels of a retail enterprise, including POS, warehouse, inventory management, sales, back office, mail order/catalog, mobile commerce, and e-commerce.
www.celerant.com
RSB Benchmarking Program by CFI Group
Based on the annual Retail Satisfaction Barometer (RSB) Report, the RSB Benchmarking program delivers ongoing store performance monitoring and ACSI modeling capabilities to aid in strategic planning.
www.cfigroup.com
Epicor Retail CRM
Delivers 360° insights to retailers and consistent, rich engagement to their customers for highly effective marketing, depp loyalty, and profitable lifetime relationships.
Epicor.com/retail | retailinfo@epicor.com
Frank Mayer & Associates
Branded for maximum exposure, the two-sided Mizuno Wedge display features a custom base for product placement, updatable graphics, and a small footprint to fit any retail environment.
www.frankmayer.com
FUJITSU Market Place
FUJITSU Market Place provides the ultimate in omni-channel selling and order fulfillment with a 360° view of customers and their value. This means you can ensure great customer service and grow your businesses with every transaction, wherever and whenever it originates.
www.fujitsu.com/global/solutions/retail/market-place/
iInside
At iInside, we deliver actionable location performance data that can be leveraged to improve long-term revenue and operational performance with the most accurate and flexible location platform on the market.
www.iinside.com or info@iinside.com
MICROS
Captivate empowers in-store sales associates by providing them with “associate mobility” and “assisted selling,” enabling better collaboration, engagement, and loyalty while generating higher sales.
www.micros-retail.com/category/Products/MICROS-Commerce-Platform/Captivate/pc/833/sc/1023/1024.uts
NetSuite SuiteCommerce
NetSuite SuiteCommerce delivers a seamless shopping and service experience through a single cloud platform that combines e-commerce, POS, and order management with back office systems.
www.suitecommerce.com
Raymark Clienteling
Raymark Clienteling empowers associates with tools to build relationships, personalize the retail experience, and provide unparalleled service with a true omni-channel view of the customer.
http://www.raymark.com/solutions/store-operations/raymark-mosaic-store-platform/
SAP Shopper Experience
SAP Shopper Experience — customizable to any brand’s identity — saves consumers time and money via a personalized, end-to-end mobile experience for loyalty, shopping, payments, and more.
http://www.sap.com/pc/tech/mobile/software/industry-apps/shopper-experience-retail-app/index.html
STRATACACHE
STRATACACHE’s Digital Play uses interactive product, brand, or game-based messages programmed to respond when consumers interact with content via motion-based gestures.
www.stratacache.com/digitalplay.php
T1Visions
T1Visions’ Interactive 4K inTouch™ Retail Table running OneShop™ endless aisle application allows customers to browse merchandise, add items to their personal shopping bag, and check-out.
www.t1visions.com/markets/retail
UTC RETAIL
ReadyStore is a full-featured mobile POS solution that can assist you in improving operational efficiencies and enhancing the overall shopping experience for your customers.
www.utcretail.com/SoftwareSolutions/MobileInStoreSolution.aspx