Video

EarthLink Business At NRF 2014: Hosted Voice

Source: EarthLink

For many retailers, omni-channel is about ensuring a consistent experience from the Web to mobile devices to the physical store. But what about the phones? What’s the experience for customers who call in, and what can you do to improve it – increasing sales in the process? Learn more about how hosted voice can help you to gather valuable call data and improve the customer experience.

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