News | January 8, 2015

Epicor Takes NRF 2015 By Storm With Powerful New Slate Of Omni-Channel Retail Solutions

The Fruits of Recent Retail Technology Acquisitions and Key Partnerships, Epicor’s Expanding Lineup of Retail Solutions Empowers Retailers to Drive Profits and Growth

Following its recent acquisitions of retail vendors QuantiSense and ShopVisible, Epicor Software Corporation, a global leader in business software solutions for retail, manufacturing, distribution, and services organizations, is poised to present its most extensive and inspired retail technology solutions lineup to date at this year’s National Retail Federation 104th Annual Convention and EXPO, taking place Jan. 11-14 at the Jacob K. Javits Convention Center in New York City.

Epicor will have an indomitable presence on the show floor this year, with three booths -- Epicor (Booth #3602), Epicor | QuantiSense (Booth #3825), and Epicor | ShopVisible (Booth #322) --showcasing the Epicor Retail new and expanded range of retail solutions and the industry’s first truly extended omni-channel cloud offering powered by retail analytics.

“To meet the rising expectations of today’s ultra-empowered shoppers, retailers must respond by delivering true omni-channel engagement, transactions, ordering, fulfillment, merchandising, and planning – with efficiency, agility, and ongoing process improvement,” said Noel Goggin, executive vice president and general manager, Epicor Retail. “Epicor’s recent acquisitions of QuantiSense and ShopVisible will make this a reality. By incorporating QuantiSense Retail Analytics and ShopVisible Digital Commerce and Order Management into our end-to-end suite of Epicor Retail solutions, we will become the first and foremost provider in our markets to deliver: true, end-to-end omni-channel capability; an extended omni-channel retail solution available in the cloud; a converged commerce platform that provides one view of all products, orders, and customers; and advanced analytics delivering actionable insights across the complete retail value chain -- together with the fastest end-to-end implementations in the industry.”

Showcasing New Solutions
New solutions debuting under the Epicor banner at NRF this year include:

  • QuantiSense Retail Analytics, providing a complete analytics package that delivers actionable insights to every area of the business and all key decision makers. QuantiSense Retail Business Intelligence (RBI) provides a foundational BI platform consisting of a robust data model, data transformation or ETL and packaged analytic dashboards and reports, while QuantiSense Playbooks automates the process of identifying and prioritizing retail exceptions such as imminent stock-outs and overstocks, allowing retailers to efficiently solve problems and capitalize on valuable opportunities. By consolidating volumes of data from disparate systems into meaningful, clear views of a retailer’s business, QuantiSense Retail Analytics solutions drive performance via more accurate information, increased agility, and faster execution.
  • Enterprise order management and eCommerce functionality in a fully converged digital commerce platform to meet omni-channel business needs and customer expectations. Offering one view of products, one view of customers, and one view of transactions, the Epicor solution is updated in real-time, is available from any point of interaction, and integrates the necessary multiple transaction and data points to fulfill customer demand. Epicor delivers extensive built-in functionality for premier business to consumer (B2C) and business to business (B2B) ecommerce and responsive mobile commerce sites -- from content management, product information management, and pricing management, to ratings and reviews, wish list management, automated subscriptions with renewals, shipping and more.
  • Next generation payment and data security functionality enabling retailers to simplify and secure electronic payment acceptance at the point-of-purchase, accommodate new and emerging methods of payment, and comply with security best practices such as the forthcoming Europay, MasterCard and Visa (“EMV”) initiative.
  • Cloud and mobile front and center as recent acquisitions have strengthened the Epicor portfolio of cloud-based solutions to optimize efficiency and agility by enabling retailers to leverage the advantages of analytics and digital commerce, together with industry-leading customer engagement and enterprise solutions -- no other vendor delivers the breadth of capability in an integrated Cloud platform. Epicor will also showcase its market leadership in mobile retail technology with software now running in retail enterprises on more than 37,000 mobile devices.

BIG !deas Session
On Tuesday, Jan. 13, from 2:30 to 3:30 ET, ShopVisible CEO, now vice president of digital commerce for Epicor, Sean Cook will present in the NRF Big !deas Session – Enterprise-Wide Omni-Channel: A Broader Approach with Better Results, in the Level 3 Expo Hall, BIG !deas Room 4. In this session Cook will explain why today’s top retailers are expanding their approach to omni-channel, and how an integrated technology platform across the enterprise can drive for greater insights and operational excellence resulting in higher levels of performance and growth.. The session is open to all NRF attendees with full and expo only passes.

RetailROI “3-Peat” Booth Promotion
Epicor will again offer NRF attendees an opportunity to support RetailROI (Retail Orphan Initiative), a non-profit organization that supports vulnerable children worldwide, through a unique booth promotion. This year, Epicor will donate $100 (up to $10,000) to RetailROI for every NRF attendee who visits all Epicor 3 booths and gets their “Epicor passport” stamped. The donation will go to fund computers and vocational training in Liberia. Attendees with completed “passports” will also receive a $10 Starbucks gift card (while supplies last).

About Epicor Retail
Epicor Retail advanced end-to-end cloud and on-premises solutions meet the business needs of forward-thinking retailers, and the evolving expectations of their technology-enabled customers. Our solutions, which include Store/Mobile Store, Digital Commerce, CRM/Clienteling, Enterprise Order Management, Planning, Merchandising, Sourcing/PLM, Audit and Operations Management, and QuantiSense Retail Analytics, optimize all aspects of customer engagement, enterprise merchandising management and big data analytics. Together, they represent retail’s first extended omni-channel Cloud offering with a converged commerce platform that supports one clear view of products, customers and transactions across the enterprise. Epicor Retail solutions are trusted by more than 500 leading brands -- from Aeropostale, Boot Barn, and Carters to Michael Kors, Plow & Hearth, and Urban Outfitters -- to drive efficiency, profitability and growth.

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.

Source: Epicor Software Corporation