Go Wireless With Mobile PrintingSource: Datamax - O'Neil
Different Applications Call For Different Printers
Discussion with store employees revealed a need for two distinct printer models. The first would be a small, wearable printer for minor print jobs. The second would be more robust with a larger media capacity and extended battery life to handle volume print jobs. Due to the company’s disappointment in the performance and reliability of its tethered printing system, Shopko wanted to go wireless. Storeworks, the company’s systems integrator, identified O’Neil as the printer manufacturer best suited to the project.
Going Wireless Cuts Maintenance Costs
Although gains in employee productivity and efficiency are a positive benefit, the project’s success can best be measured in terms of maintenance savings. Equipment downtime had been a major problem for Shopko, and average annual cost to replace failed printer cables alone was nearly $80,000. Damaged or malfunctioning printers were handled through the company’s in house repair depot. This required stores to send the printer in prior to receiving a replacement. It wasn’t uncommon for turnaround time to be seven days or more.